Category Archives: Technology

HMV – predictable or what?

125 stores, 2200 direct employees, an unknown number of individuals and businesses also linked to, and supplying, the company;  the administration and likely demise of HMV would be problematic at any time but between Christmas and New Year it has … Continue reading

Posted in administration, Amazon, Boxing Day, Closure, Competition, Consumer Change, Customer Service, Government, High Streets, HMV, Internet shopping, Local Retailers, Online Retailing, Rates, Record stores, Retail Change, Retail Failure, Tax, Technology, Timpsons, Town Centres, Uncategorized | Tagged , , , , , , , , , , , , , , , , , | Leave a comment

Healthy Ageing in Scotland (HAGIS) and Online Shopping

We are all getting older, even if many of us are feeling younger than our chronological age.  The ageing of the population is a recurrent theme cutting across topics and activities.  But, in all of the discussion, there is a … Continue reading

Posted in Academics, Consumers, Digital, HAGIS, Healthy Ageing, Institute for Retail Studies, Internet, Internet shopping, Older consumers, Online Retailing, Retail Change, Retailing, Technology, University of Stirling | Tagged , , , , , , , | Leave a comment

Vending Machines and the Internet

I first encountered John Dawson when I was working in the City Council in Townsville, Northern Queensland.  I was on a four-month exchange as a student and had been asked to do some research on shopping centres.  As a consequence … Continue reading

Posted in Academics, Automation, Consumer Lifestyle, Farm Shops, Online Retailing, Opening Hours, Restaurants, Singapore, Technology, Uncategorized, Vending Machines | Tagged , , , , , , | Leave a comment

Navigating The New Retail Landscape

Readers of this blog will be aware of the occasional use of guest bloggers and of book reviews.  A couple of weeks ago my colleague Steve Burt showed me a new retail book he had bought, authored by two contemporaries … Continue reading

Posted in Academics, Books, Consumer Change, Consumers, Customer engagement, International Retailing, Internet, Multichannel, Retail Change, Retail leadership, Retailers, Strategy, Technology | Tagged , , , , , , , , | 1 Comment

Re-imagining the High Street with Technology

The Grimsey Review of 2013 very strongly made the case that the high street of the future (or indeed of the present) has to embrace the digital world into which many of us have increasingly moved. As technology and consumers … Continue reading

Posted in Bill Grimsey, Car Parking, High Streets, Independents, Loyalty, Multichannel, Online Retailing, Regeneration, Technology, Town Centres | Tagged , , , , | Leave a comment

Christmas Past; Christmas Future?

With the Asda results due this week, the dust has sort of settled over Christmas trading. There are plenty of reports and coverage on the winners and loser based on sales and some evidence for some on the impacts on … Continue reading

Posted in Availability, Christmas, Consumer Change, Internet shopping, Marks and Spencer, Multichannel, PC World, Technology | Tagged , , , , | Leave a comment

Professorial Provocations, the Burg(h)ers of St Andrews and Other Stories

A few weeks ago I was invited to a Public Finance/Deloitte roundtable on town centres and the high street, and asked to do an introductory piece to kick it off. I went with one my”professorial provocations” about which I’ve written … Continue reading

Posted in Consumers, Food Retailing, Government, High Streets, MSPs, Opening Hours, Retailers, Scotland's Town and High Streets, Technology, Town Centre Review, Town Centres, Vending Machines | Tagged , , , , , | Leave a comment