Category Archives: Small Shops

Retail Armageddon or Reinvention?

On the 3rd March, the University of Stirling, the Stirling Management School and the Institute for Retail Studies were very pleased to host the Chief Executive of the British Retail Consortium, Helen Dickinson, OBE.  In front of an audience of … Continue reading

Posted in Accounting, BRC, Brexit, Consumer Change, Employees, Government, Institute for Retail Studies, Internet shopping, Legislation, Local Retailers, Online Retailing, Rates, Regeneration, Regulation, Reinvention, Retail brands, Retail Change, Retail Policy, Scottish Government, Scottish Grocers Federation, Scottish Retailing, Small Shops, Technology, Uncategorized, University of Stirling | Tagged , , , , , , , , , , , , , , , , , , | 2 Comments

Scottish Business Rates: a Local and/or National Issue?

A fair degree of concern was whipped up in the run-up to the New Year by the vote in the Scottish Parliament to give local councils the ability to set non-domestic, i.e. business rates. This is not yet confirmed as … Continue reading

Posted in Barclay Review, Bids Scotland, Government, Internet shopping, Legislation, Local Authorities, Local Retailers, Localisation, MSPs, Online Retailing, Rates, Regulation, Retail Levy, Retail Policy, Scotland's Town and High Streets, Scottish Government, Scottish Retail Consortium, Scottish Retailing, Small Business Bonus Scheme, Small Shops, Tax, Towns, Uncategorized | Tagged , , , , , , , , , , , , , | Leave a comment

Fighting Fit? Independent Convenience Stores and the Public Health Agenda

The last 2019 Cross Party Group for Independent Convenience Stores, held last week, was a cracker.  With all the excitement of the AGM (not really), it was almost too much to have three excellent presentations on retailing and the public … Continue reading

Posted in Academics, Alcohol, Best Start Foods, Convenience stores, Cross Party Group, Deposit Return Scheme, Diet and Health, Food Retailing, Food Standards Scotland, Government, Healthcare Retail Standard, Healthy Living, Independents, Internet shopping, Legislation, Local Retailers, Politicians, Products, Regulation, Retail leadership, Retail Policy, Scotland, Scottish Government, Scottish Grocers Federation, Scottish Local Retailer, Scottish Retailing, Small Shops, Sugar Tax, Uncategorized, University of Stirling | Tagged , , , , , , , , , , , , , , , | Leave a comment

Shops: More or Less (and #IndieHour)

This blog has a number of recurring themes – or nightmares.  Most of them are focused around the themes of the mis-use of data, the lack of reaction about the structural change underway across retailing and the unwillingness of many … Continue reading

Posted in #IndieHour, Collaboration, Consumers, High Streets, Independents, Internet shopping, Landlords, Online Retailing, Reinvention, Relationships, Rents, Retail Change, Retailers, Small Shops, Start-ups, Towns, Uncategorized, University of Stirling, Vibrancy | Tagged , , , , , , , , , | Leave a comment

Going Self-Service – a 70 year old revolution?

A few weeks ago a journalist rang and asked about the introduction of self-service retailing into the UK.  A particular question was about the way in which retailers converting to self-service in the 1940s and 1950s knew what to do … Continue reading

Posted in Consumer Change, Customer Service, Express Dairies, Food Retailing, Historic Shops, History, Retail Change, Retail History, Retail innovation, Retailers, Retailing, Self-checkout, Self-Service, Small Shops, Tesco, Uncategorized, USA | Tagged , , , , , , | Leave a comment

Clicks and Mortar by Amazon

Last Friday afternoon I attended a launch of the new Amazon inspired and supported Clicks and Mortar store in the Waverley Mall, Edinburgh.  This is the third such store and the first in Scotland; ten are planned in total over … Continue reading

Posted in Amazon, Amazon Clicks and Mortar, Brands, Edinburgh, Entrepreneurship, Independents, Internet shopping, Malls, Online Retailing, Pop Up Shops, Pop-Up Shops, Reinvention, Retail brands, Retail Change, Retailers, Scotland's Town and High Streets, Scotland's Towns Partnership, Scottish Retailing, Shopping Centres, Small Shops, Town Centres, Towns, Uncategorized, Vacancies, Waverley Mall | Tagged , , , , , , , , , , , | Leave a comment

Return to Sender? Deposit Return Schemes

I am in the fortunate position of being able to get involved in two Scottish Parliament Cross Party Groups; one on Towns and Town Centres linked to Scotland’s Towns Partnership, and one on Independent Convenience Stores linked to the Scottish … Continue reading

Posted in Community Grocer, Consumer Lifestyle, Convenience stores, Deposit Return Scheme, Food Retailing, Government, Keep Scotland Beautiful, Legislation, Local Retailers, Public Realm, Regulation, Retailers, Retailing, Returns, Reverse Vending, Scottish Government, Scottish Grocers Federation, Small Shops, Uncategorized, Vending Machines | Tagged , , , , , , , | Leave a comment