The Big Show (Y Sioe Fawr)

A few weeks ago I attended the Royal Welsh Show (Y Sioe Fawr) at Llanelwedd/Builth Wells.  For a number of years I have been to the Royal Highland Show at Ingliston and have always thought it to be a large and busy event.  But the Royal Welsh really lives up to its billing as the Big Show.

The sheer scale is daunting and one day is barely enough to really take it all in.  My interest was in the retail provision and the efforts both national multiples, smaller retailers and the range of specialists put in to inform and sell products to the showgoers.  Food and clothing are the obvious draws (assuming we are discounting machinery, equipment and other outdoor requirements for farming and rural life) and the range and quality is impressive in the main.  The national retailers were there in their pavilions but it is the specialist food producers that are always fascinating for me.  The variety and quality is tremendous (as it is in Edinburgh to be fair).

 

 

The show format is one that is overlooked in many discussions of the retail sector but the Royal Welsh is simply too big to be overlooked.  The amount spent, the sales achieved and the deals done, let alone the boost to the local economy is far reaching.

The show  concept of course harks back to a long tradition of local and regional markets and fairs.  If we add in the modern version of these and yes I did go to the Lampeter Food Festival again this year,  then it seems their significance as a leisure and retail format continues to grow, and to be underrepresented in our thinking and our data.

The Big Show was an eye-opener and was tremendously well organised – even if I could not find my car for ages in the Park and Ride.  Very impressive all round.

 

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Suspiciously removable “Welsh” sign – wonder where the next show is?

 

We stayed the night before the show in Ludlow.  We stupidly chose the day the 800 year old market does not trade, but instead used the excellent local independent stores and also visited the Ludlow Food Centre.  The latter, a few miles out of town was controversial when it opened  (for distracting trade from the heart of the town) but seems to have added to the overseas sense of Ludlow as a place for local and good food. A great place to visit and spend in a place that values localness and authenticity.

More worryingly though, many of the local shops had posters up bemoaning their rates increase and its unaffordability and its unfairness.  The example below was not the highest increase I saw, but is typical.  If we want to have such vibrant local food (and business) cultures we have to revise this ruinous state of affairs.  The rates (and the corporation) tax system is not fit for purpose and is destroying the very elements we need to cherish and encourage.

 

 

But back to the show – if you can’t make the big ones, go to your local shows.  Great food, interesting events and a reminder about the value of community in its widest sense.

Posted in Farmers Markets, Festivals, Food and Beverage, Food Quality, Food Retailing, Markets, Producers, Rates, Retail Economy, Retailers, Rural, Sustainability, Tax | Tagged , , , , , , , , | Leave a comment

Embracing Failure in the Shadow of Success

This post’s title is the sub-title from a book I recently read.  It concerns Mick Channon Jnr and his relationship with his father, who he describes as “an arthritic workaholic grumpy old bastard” and only grudgingly as an ex England footballer and successful horse racing trainer.  Now what’s that got to do with retailing?  Absolutely nothing of course, but it’s a good book, so more of it later.

I was intending to write about a couple of retail books I’ve recently read, but one of them, which needed special ordering, has not yet arrived and so I am left with Phil Hubbard’s The Battle for the High Street, the subtitle of which is retail gentrification, class and disgust.

Hubbard

This is a book of these times perhaps, but reflects a sustained effort at understanding places and transitions. It is a very class oriented book providing a strong argument against retail gentrification and what the author sees as an attack on working class culture.  Counter pointing betting shops, fast food takeaways, discount stores and bargain booze outlets against boutiques, galleries, coffee shops and other middle class twee-ness he argues that the death or decline of the high street has been used as a cover for an all out class war on the working class and the things they need, value and the communities that they are part of.

The book is well worth a read and there is much in here that makes sense and with which I would agree, but at times it perhaps overstates the core proposition about high streets.  The high street is no longer associated enough with community these days, both in reality and in this text. It is undeniable that large swathes of the country have seen (and are seeing) a fundamental reshaping of town centres, and not by gentrification.  The problems are systemic and not derived from austerity alone, but rather arise from our overall behaviour and values over decades, allied to technology change,decentralisation of lots of different activities and access enhancements to different locations generally.

Which brings me back to  the Mick Channons.  The link is his quote ‘if you don’t like how things are, you can always xxxx off’ said by his father in a slightly different context.  Yet these words also in a way sum up Phil Hubbard’s book – except communities (especially working class ones) have not really been able to hold their position in the same way as Mick Channon Snr has.  The forces against them are too powerful and/or manipulative as is well, illustrated by the various threats to street and other markets across the country.

I don’t know how accurate Channon Jnr is about his relationship with Channon Snr, but the book ‘How’s your dad?’ is a great read with some very funny but also very poignant and thought provoking elements.  The relationship with a successful father and one who is well known can be tricky and claustrophobic for any son.

So that’s your holiday reading sorted; but don’t blame me if you’re offended by the swearing.

Channon

Hubbard P (2017) The Battle for the High Street: retail gentrification, class and disgust. Palgrave Macmillan. ISBN 978 1 137 52152 1.

Channon M Jnr (2016) How’s Your Dad? Embracing failure in the shadow of success. Racing Post. ISBN 978 1 910497 30 2.

Posted in Academics, Bookmakers, Charity Shops, Closure, Consumer Lifestyle, Discounters, Heritage, High Streets, Local Retailers, Markets, Places, Planning, Pound Shops, Property, Regeneration, Retail Economy, Shopfronts, Social Inequality, Social Justice, Store Closures, Town Centres, Towns | Tagged , , , , , , , , , , , , , | Leave a comment

Dublin’s Fair City

Every two years the conference of the European Association for Education and Research in Commercial Distribution (EAERCD) comes around.  Now in its 19th incarnation, this academic conference attracts retail scholars from across the globe to present and discuss their latest research and the state of retailing.  The latest version took place recently in Dublin, hosted by the Dublin Institute of Technology (and a very fine job of it they did too).

Whilst it is tempting to talk about the various papers presented, the social events and the deep, meaningful discussions on retail, I am not going to.  Instead I want to reflect mainly on one store, the changing nature of retailing and the historical legacy that survives.  Dublin seems to be a good place to do this, as it appears to continue to value its built heritage, especially in its pubs and some of its shops.

On a walking excursion around the retailing of Dublin, my eye was drawn to the old Burton’s store on Dame Street, not too far from the DIT conference site.  It is the corner building with much of the external features, including the sign and balconies still visible.  It is of course no longer Burton’s, but it is a fine remembrance of a previous era.  As the pictures show it must have been magnificent in its prime.

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A quick Google search found the following description on the archiseek website :

The former Burton’s Store on the corner of Dame and South Great George’s Streets is one of the most expressive and exciting facades in the city. Built between 1928 and 1930, it is a good example of a restrained Art Deco building designed by Harry Wilson from Leeds.

Clad in faience tiles and with a wonderfully coloured roof, the building was in the tradition of Dublin ‘corner-turning’ buildings with its similar facades along both streetscapes. Every detail has been designed to promote Burtons: from the elaborate signage near the roof to the meticuously detailed air vents (with their Burton’s logo) underneath the main shop windows. The facade is incredibly detailed with moulded ornamental capitals, window surrounds and decorative cornice.

The pictures provide evidence of these details. if you want more wonderful Burton’s detailing and stores and are on Twitter then take a look at @LaidByMonty

Nowadays, as the pictures also show, it is a Spar convenience store. Even then however the heritage is recognised, if perhaps not celebrated.  The Spar interior has panels about the Burton building, but they are not readable due to merchandise proximity and general difficulty to read.  This is a shame, but perhaps understandable.  Whilst sad to see the history ignored, at least the building is in use and the exterior mainly kept. In passing it is also a great Spar store and its story can be found here.

Just up from the Burton’s was the South City Market/Georges Street Arcade.  This from the outside was a fine building as well, covering a large block of land.  But, despite marketing itself as ‘Europe’s first shopping centre’, inside was a bit of a retail disappointment.  No longer a food market it is a cluttered style alleyway of uninspiring outlets.  But looking at the core architecture one can see what it might have been. Why though can such spaces not find proper market uses in many cases?

Finally, across the road from the market/arcade, I spotted workers fitting out a shop.  As the picture shows the fascia was fabulous. I tweeted the picture below, with the hope that the fascia survives the development.  It deserves to and is a fine addition to Dublin’s heritage. Little known to me, this fascia had been mentioned in public for a few days before and on the day I saw it was featured in a piece in the Times. A version is also available here and the website Dublin Ghost Signs is well worth a visit.

Dublin Awning LS

 

But then, much to my surprise and delight, I was tweeted the picture below by the shop owner. What a great find and also so good to see the heritage being valued.

Dublin Awning

The Burton store – and these other buildings, fascias and artefacts – speak of a time when retail was being built, and built to last.  The contrast to today’s efforts is dramatic, and one hopes that in future we do try to present and provide spaces that enthrall and enchant rather than simply sell stuff.  We need more of the best visions of the past, not less.

Posted in Advertising, Architecture, Art Deco, Buildings, Burtons, Convenience stores, Corporate History, Dublin, EAERCD, Ghost Signs, Heritage, Historic Shops, History, Markets, Retail History, Shopfronts, Spar, Tobacco, Urban History | Tagged , , , , , , , , , , , , | Leave a comment

Understanding Welsh Places

USP Infographic

Since the development of Understanding Scottish Places (USP) there has been a lot of interest in both the development itself and its potential to be replicated in other countries.  At events in Scotland and when STP and others have presented outside Scotland, attention has turned to potential extensions and expansions.  Could an ‘Understanding xxxxxx Places’ be developed, and if so, would it be the same as, or different from, Understanding Scottish Places?

(If you are unaware of USP then check out my previous posts on it – 2015, 2017 – and then visit the site)

For some time this (my) interest has been focused on Wales.  There are a number of reasons for this, ranging from the engagement of the Welsh Government in our towns based actions in Scotland, the scale of Wales and its potential similarity with Scotland at some levels, and of course my own origins in Wales.  Carnegie UK Trust themselves (one of the partners in USP along with University of Stirling, CLES, Scottish Government and Scotland’s Towns Partnership) – and the clue is in the UK bit of their name – were also interested in scoping out a Welsh version of USP.

So it was no surprise that finally, two weeks ago we were able to have an invited workshop on Understanding Welsh Places, in the really interesting surroundings of the Design Commission for Wales in Mount Stuart Square, Cardiff near the Senedd and the Bay.

Now I stopped living in Wales some 34 years and though I go back perhaps 6 times a year, I can hardly be called an expert on Welsh Towns and the ‘political’ landscape for towns in Wales.  But I do know how we got USP off the ground and what the benefits and uses are.  So, with Matt Jackson of CLES, we outlined the ‘Road to USP’.  The slides for this are available here and the intention is that an accompanying article (currently in production by the wider consortium) will be available in due course.

The Welsh situation is different, but there are lessons to be learned and things to be borrowed.  The slide below outlines the principles behind USP and these have guided development, sometimes to the detriment perhaps of an easy life, as for example in the strict condition about data coverage.  But what these principles have given is a strong sense of identity for USP and something that is immediately useable and understandable.  These principles are perhaps generic for all possible expansions of USP, though the exact definitions of size of town or data to be used may have to be altered depending on availability and intention.  The heart of USP – typology, interaction model, data visualisation – is common (probably).

USP Principles

Others can say what they thought of the workshop as a whole and the interactions (and Gina Wilson from Carnegie UK Trust has already done that here).  For me, time flew and the engagement in ideas and discussion was palpable.  There were however some jarring notes from my Scottish perspective:

  • Some (not all thankfully) felt our insistence in Scotland on avoiding league tables and pejorative labelling reduced the need for places to strive to improve;
  • Some were wedded absolutely to the idea of the local authority being the unit of analysis above all else;
  • The desire for any tool to provide solutions (as opposed to kicking off conversations) also featured in some quarters.

Overall though there did seem to be a sense of interest in an Understanding Welsh Places (UWP)  which would open up conversation, stopped blaming people and which was easy to use and explore, and which critically focused on the town (place, community) as the unit of debate.

How UWP would differ from USP is a question for Wales, if it goes ahead.  The choices we made in developing USP (size and number of towns, range of data, boundaries, more visual than verbal tool etc.) may not be exactly the right ones for Wales.  But, and even if nothing happens now, which we sincerely hope is not the case, at least we triggered a series of conversations and discussions, which will be taken forward to the betterment of Welsh places.

To quote from the two reports which set the scene for USP:

cspp 2011

“There is a real absence of good, reliable, consistent data on Scotland’s town centres.  All towns and town centres need firstly to understand themselves through a systematic, replicative, efficient and affordable data collection and benchmarking exercise.  How else are we meant to know what is going on and what works and what does not?  In an era of “evidence based policymaking” this is unacceptable.  Indeed, it begs the question what local authorities and central government are basing their decisions on?  Good data that is routinely and systemically analysed is a critical first step for local government that should be centrally funded by the Scottish Government.” (p3)

 

 

Fraser Review

“We accept that there is a need for action to be based on a clear understanding of the health of our town centres.  The evidence here is patchy and inconsistent and the different types of data need brought together to present a useful overall picture.  We recommend a model is developed, through a demonstration project, showing how data can be collected, presented and shared.” (p5)

The way we use data and think about towns, places or communities has to change or we are doomed to repeat the mistakes of the past.  Understanding Scottish Places has challenged conventional perceptions; we hope Understanding Welsh Places can join us.

Pob lwc!

Posted in Academics, Carnegie UK Trust, CLES, Data, Local Authorities, Places, Planning, Relationships, Scotland's Town and High Streets, Scotland's Towns Partnership, Scottish Government, Small Towns, Town Centre Action Plan, Town Centre Review, Town Centres, Towns, Towns Typology, Understanding Scottish Places, Understanding Welsh Places, University of Stirling, Wales | Tagged , , , , , , , , , | Leave a comment

The Scottish Diet and Retail Shops

FSS Cover

The Scottish diet has become a short-hand for unhealthy living.  All the evidence points to its stubborn lack of change despite information, exhortation and even small measures of legislation.  Whilst retailers and manufacturers have taken some actions on reformulation of products and promotional activities, this has proved insufficient to address the issue. Many Scots remain addicted to a diet high in sugar, salt and saturated fats, to the detriment of individuals, communities and the economy.

Food Standards Scotland (FSS) is tasked by the Scottish Government to address this issue. The organisation agreed five new recommendations in March 2017 to help improve the Scottish diet.  These include calls for greater regulation of the food environment, regulation around the promotion of unhealthy food and drinks and the recognition of the need to support and assist small- to medium-sized food businesses in making these changes

FSS commissioned a report from the Institute for Retail Studies at the University of Stirling to look into “identifying and understanding the factors that can transform the retail environment to enable healthier purchasing by consumers”.  This report is published today.

This is a controversial issue.  The reactions by retailers and manufacturers to restrictions on tobacco and alcohol sales, the concepts of the “Sugar Tax” and Minimum Unit Pricing for alcohol as well limiting junk food advertising to children, point to a fierce protection of the rights of people and businesses to sell and buy whatever they want, whenever, at whatever price.  This is often enshrined as the rights of individual freedom; people should be free to choose, even when the choices are damaging.

For any consumer, walking into a supermarket or a small food store means being confronted by a plethora of choice.  Finding a way through that choice is not easy.  Retailers and manufacturers try to assist in this by their presentation, placement, pricing and promotion of varying product lines and products.  The consumer is bombarded with information of various types, some overt and some more subtle.

The in-store food retail environment is not a neutral one where consumers can exercise full information and true freedom of choice, but a powerful selling environment with conflicting and confusing messages.  Overwhelmingly, the placement and promotion of products, as well as pricing, tends to favour what are regarded as unhealthy as opposed to healthy products.  Consumers are attracted to, and purchase, these products above others, often on promotion, and often in bulk sizes far beyond immediate consumption needs.  The environment is obesogenic in that it encourages over-indulgence and a focus on unhealthy purchasing.

The slide deck shows aspects of the in-store situation, promotions and products that are used.

 

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So what can or should be done?  The report considers the academic literature to date on the topic, focusing on nudging, behavioural and choice architecture adjustments and regulation.  Most practical experiments have been limited or short-term, often occurring in the USA, and evidence for impact is patchy, though with some positive indicators.

The report thus considers the current practices of food retailing from the ground up, before setting out what might be done under each of these areas (e.g. product, place, price, promotion).  The report considers what might be possible (e.g. balancing promotions, limiting package sizes, product reformulation, information provision) and likely reactions and effects.  This is presented via a large matrix which can be downloaded here, supported by discussion.  This matrix outlines the retail landscape that confronts consumers and which, it is argued needs rebalancing to support the concept of ‘free choice’.

This issue (and that of the Scottish diet) is not just a retail problem though.  Any restrictions or interventions addressed to retailing will also need to consider individual vs societal considerations (i.e. the ‘nanny state’), retailing vs non-retail food consumption sites (e.g. restaurants, food and beverage outlets), sector vs company vs store levels (can interventions be applied to all sizes of store?) and the issue of physical vs online retailing (avoiding privileging internet retailers).  In store purchasing is not the only method of obtaining food, nor is it carried out in a single way, with one aim or in a unified setting.  Resolutions to interventions across such different settings and approaches/activities are not simple.  If the Scottish diet is to be tackled however, then the steps outlined in this report need to be considered widely.

The report’s recommendations are that:

  1. Salt, fat and sugar ‘levies’ be introduced along the lines of the ‘sugar tax’ to encourage reformulation and resizing;
  2. Product and display information be enhanced, standardised and regulated;
  3. Trials at store level should be funded and undertaken to investigate combinations of interventions providing the most impact in the Scottish context;
  4. A Food Retail Standard (along the lines of the Scottish Healthcare Retail Standard) be developed to rebalance promotion of healthy and unhealthy products;
  5. The retail sector not be considered in isolation and measures be adopted in all food consumption/purchasing settings.

This is not an easy area on which to reach, and contradictory views are prevalent.  However the environment confronting consumers is not a neutral one allowing ‘free choice’.  The Scottish diet has been difficult to alter.  Retailing is part of the problem, but also could be a major part of the solution.  Voluntary initiatives and ‘simple’ healthy promotion have failed; the time to consider a range of actions to alter the architecture of in-store choice may now be upon us.

The full 80 page report is available for download here.

A summary of the report/findings is available for download here.

The press release issued to launch the report is available for download here.

Posted in Academics, Advertising, Availability, Behavioural Economics, Brands, Consumer Choice, Consumer Lifestyle, Diet and Health, Discounts, Food Retailing, Food Standards, Healthcare Retail Standard, Labelling, Marketing, Merchandising, Policy, Pricing, Research, Retail Policy, Retailers, Scotland, Scotland Food and Drink, Scottish Retailing, Small Shops, Space, Sugar Tax, Supermarket, Suppliers, Tax, Unit Pricing, University of Stirling | Tagged , , , , , , , , , , , , , , , , | Leave a comment

The Lost Broch of Stirling

I am not sure what it says about me, but I have been seduced into some small crowdfunding projects over the last few years.  The subjects have been food, drink, rugby and history, so maybe I do know how and why this reflects on me!

As I have reported here before I put a small amount into Incredible Edible to help the book get published.  Before that a couple of start-up breweries and more latterly some bakery/grocery start-ups attracted my meagre contribution, as have a couple of hydro power schemes.   I was not really seeking any return or recognition, but wanted instead to encourage some small and community projects.  Perhaps it’s my version of betting?

Most recently I contributed to a University of Stirling crowdfunding exercise – the Peter Mackay Archive – mainly because I felt such things are important and it ties in to some places and issues that were important to me as a student.  Rather unexpectedly, I received some negative comment about this when I tweeted about the appeal, on the basis that Universities and their Principals are rich enough to fund such things themselves.  Ah well!

Out of the blue this week I stumbled across the Lost Broch of Stirling (Thanks to a @theBEFS tweet).  I will probably contribute, not least as it is such a remarkable (if rather sexist) story, and the ‘dig’ site is just round the corner from where we live.  If you don’t know the story of Christian Maclagan (and I did not) then check out the blog here.  If you don‘t know what a Broch is then see the end of this post.  Put simply Christian Maclagan discovered an urban broch in Stirling in 1872, but was denied membership of the Society of Antiquaries of Scotland as she was not a man and could only publish her key paper on the site after it was transcribed by a man.  A dig at Maclagan’s site will go a long way to confirming her reputation and righting a Victorian wrong.

This did make me reflect a little on what such crowdfunding exercises offer by way of return, though for me that is not the point and most have been anonymous contributions.  The Lost Broch is a reasonable example.  At various crowdfunding price points it offers:

  • Access to field updates as the dig happens
  • Your name appears as an official project supporter in the final site report
  • A copy of Christian Maclagan’s biography (currently out of print)
  • A Lost Broch T-shirt or bag
  • A tour of Maclagan’s Stirling
  • Opportunity to join the dig for 1-4 days

Basically these are experiences or items which can not be bought in any other way.  They provide either a degree of exclusivity and/or uniqueness or an experience that is not available in the normal ‘shop’.  At a time when quite a lot of retailing is being confronted by declining sales or reducing rates of increase of sales and the idea of ‘peak stuff’ is being seen/heard more often, this offer, like so many others focuses on experience/individuality as a point of differentiation or engagement.

This is of course not new and retailers have been trying to add experiences to retail for a long time.  It has perhaps become more stark now as consumers get bored with the ‘same old, same old’, can do much functional shopping electronically (and get immediate (well almost) gratification), can shop the world from a smartphone, and attention spans have decreased considerably.  Instead the search is about a sense of difference and a personal experience (though no doubt shared in the right social media), but this does not come cheap.

Given I can dig my own garden every weekend and my knees are those of knackered 70 year old, I’m not sure I am up for learning archaeology, in a trench, around the corner.  But, Christian Maclagan’s story and the Lost Broch of Stirling grabbed my attention and interest.  I wish them well and hope others can also contribute and gain pleasure from involvement and experience.  Just knowing it is going on, that people care, and being kept informed, is fine for me.

The big question for retailing though is how retailers can compete with such benefits now on offer more widely and how you might structure the ‘rewards’ to give that sense of personalisation and experience.

Brochs

Brochs are tower-like structures unique to Scotland, dating from c2000 years ago.  They are the only extinct prehistoric buildings in north-west Europe to demonstrate multiple floors.

carloway broch 2016.jpg

Carloway Broch, Lewis, Summer 2016 (Photo: Leigh Sparks)

Posted in Architecture, Brochs, Buildings, Crowdfunding, Experiential, Heritage, History, Incredible Edible, Retail Change, Sexism, Social media, Stirling, University of Stirling, Urban, Urban History | Tagged , , , , , , , , | Leave a comment

Business Rates: an election issue (not)

Houston

This blog has covered the issue of rates on a number of occasions (e.g. rates relief, a levy, some rates and the Grimsey report, the poll tax and business rates) never fully satisfactory, and indeed, re-reading the pieces, with a mounting sense of frustration at the situation.  The last time was in April 2014, and it is clear that nothing has changed since.  The situation has indeed been made worse by the revaluation – though it may not be as bad in many places as it is often portrayed as losers get noisy and winners grow quiet.  Successive governments have proved incapable of weaning themselves off the predictable and expanding money supply from rates, and retailers have borne the brunt of this.

Everyone knows it is a rotten, broken system, but there seems to be little will in politics to give a damn about it. Both the Conservative and Labour manifestos have a paragraph on the rates system, both promising a review in due course. This is simply not good enough, especially in the former case where the Conservatives have been in power for 7 years and have presided over the continuation of an unholy mess.

It is of course perhaps not overstating it to note that politicians at this time of the cycle (i.e. they need your vote, now) are wedded to places.  Towns and high streets are magnets for the kissing babies politician and their absurd placard waving cling-ons; real people are far too dangerous.

But it is in these very towns and high streets that the rates damage is being done.  Why can’t politicians look around and see the devastation their policies and inaction are wreaking?  No, they’d rather just continue protecting  internet businesses and out-of-town, but milking the high street and the social hearts of our communities.

Rates are centuries old in conception.  They are analogues in a digital world.  As someone on the radio said the other day in a different context, the model of taxation based on fixed place and people working 40 hours a week for 40 years of their life in one place is long dead, so why are business and personal taxes still stuck in the past?

And so it is for rates.  Sticking plasters and outmoded approaches should have gone a while ago.  When you next see a politician in a high street wanting your vote, nobble them and ask them about their views on, and solutions for, rates and business and personal taxation.  Do they get why this is a real issue? Don’t get fobbed off with ‘it’s a local government issue’.  If they know what rates are and why this is important, and can be half coherent on what could be done, think about voting for them, for most of them don’t have a clue and are quite content to keep taking the money and push the problem into the long grass.

A longer, but equally irritated piece on the rates mess (‘Houston, we have a problem’) has just been published in our column in Town and Country Planning.  You can download it here, but you should also take a look at T&CP and the other great stuff they produce in there every issue.

Posted in Closure, Governance, Government, High Streets, Internet, Internet shopping, Large Store Levy, Mary Portas, Online Retailing, Places, Politicians, Public Health lev, Rates, Regulation, Retail Policy, Retailers, Store Closures, Tax, Town & Country PLanning, Town Centres | Tagged , , , , , , , , , , , | 3 Comments