Category Archives: Retail Change

Shops: More or Less (and #IndieHour)

This blog has a number of recurring themes – or nightmares.  Most of them are focused around the themes of the mis-use of data, the lack of reaction about the structural change underway across retailing and the unwillingness of many … Continue reading

Posted in #IndieHour, Collaboration, Consumers, High Streets, Independents, Internet shopping, Landlords, Online Retailing, Reinvention, Relationships, Rents, Retail Change, Retailers, Small Shops, Start-ups, Towns, Uncategorized, University of Stirling, Vibrancy | Tagged , , , , , , , , , | Leave a comment

Towns and Town Centres in Scotland: reflections six years on from Fraser

I was recently asked to do a 10 minute reflection on the state of towns and town centres in Scotland and the work that has derived from the Fraser Review (the National Review of Town Centres) and from Scotland’s Towns Partnership. … Continue reading

Posted in BIDS, Bids Scotland, Consumer Change, Consumer Lifestyle, Creative Places, Development Trusts, Government, High Streets, Internet shopping, Local Authorities, Mary Portas, Online Retailing, Place Standard, Places, Planning, Policy, Rates, Regeneration, Reinvention, Rents, Retail Change, Retail Policy, Retailers, Scotland's Improvement Districts, Scotland's Town and High Streets, Scotland's Towns Partnership, Scottish Government, Tax, TCRF, Town Centre Action Plan, town centre first, Town Centre Review, Town Centres, Towns, Uncategorized, Understanding Scottish Places | Tagged , , , , , , , , , , | 2 Comments

Going Self-Service – a 70 year old revolution?

A few weeks ago a journalist rang and asked about the introduction of self-service retailing into the UK.  A particular question was about the way in which retailers converting to self-service in the 1940s and 1950s knew what to do … Continue reading

Posted in Consumer Change, Customer Service, Express Dairies, Food Retailing, Historic Shops, History, Retail Change, Retail History, Retail innovation, Retailers, Retailing, Self-checkout, Self-Service, Small Shops, Tesco, Uncategorized, USA | Tagged , , , , , , | Leave a comment

London’s Welsh Dairies: The Welsh Milk Trade

As a child I remember people mentioning the ‘milk train’ between London and South Wales, but was never sure if it was first up or last down or both. Before I married, my fiancée and I went to stay in … Continue reading

Posted in Books, Buildings, Consumer Change, Consumers, Customer Service, distribution, Food, Food Retailing, Heritage, High Streets, Historic Shops, History, Independents, London, MIlk, Retail Change, Retail History, Sanders Bros, Shopfronts, Signage, Uncategorized, Urban History, Wales | Tagged , , , , , , , , , , , , , | 1 Comment

UK Grocery Market Share 1997-2019

One of the by-products of our data rich age, is that more data is available ever more frequently.  Our attention spans have collapsed and if we don’t get a weekly, daily or hourly update then we begin to panic.  And … Continue reading

Posted in Aldi, Asda, CMA, Competition, Competition and Markets Authority, Food, Food Retailing, Grocery, Lidl, Longitudinal Data, Market Shares, Morrisons, Retail Change, Retailers, Retailing, Sainsbury, Tesco, Uncategorized | Tagged , , , , , , , , , , , , , , , | Leave a comment

Clicks and Mortar by Amazon

Last Friday afternoon I attended a launch of the new Amazon inspired and supported Clicks and Mortar store in the Waverley Mall, Edinburgh.  This is the third such store and the first in Scotland; ten are planned in total over … Continue reading

Posted in Amazon, Amazon Clicks and Mortar, Brands, Edinburgh, Entrepreneurship, Independents, Internet shopping, Malls, Online Retailing, Pop Up Shops, Pop-Up Shops, Reinvention, Retail brands, Retail Change, Retailers, Scotland's Town and High Streets, Scotland's Towns Partnership, Scottish Retailing, Shopping Centres, Small Shops, Town Centres, Towns, Uncategorized, Vacancies, Waverley Mall | Tagged , , , , , , , , , , , | Leave a comment

Landlords vs Retailers or Zombies vs Aliens?

There are not many reasons for feeling sorry for Philip Green (see my earlier blogs here  here and here and those were before the latest American and other revelations), but the fact that he is in such a weakened state … Continue reading

Posted in Advertising, Arcadia, Closure, CVA, Inter-depenendencies, Landlords, management, Philip Green, Property, Rates, Rents, Retail Change, Store Closures, Town Centres, Towns, Uncategorized | Tagged , , , , , , , , , , , | Leave a comment