Tag Archives: Tesco

Going Self-Service – a 70 year old revolution?

A few weeks ago a journalist rang and asked about the introduction of self-service retailing into the UK.  A particular question was about the way in which retailers converting to self-service in the 1940s and 1950s knew what to do … Continue reading

Posted in Consumer Change, Customer Service, Express Dairies, Food Retailing, Historic Shops, History, Retail Change, Retail History, Retail innovation, Retailers, Retailing, Self-checkout, Self-Service, Small Shops, Tesco, Uncategorized, USA | Tagged , , , , , , | Leave a comment

UK Grocery Market Share 1997-2019

One of the by-products of our data rich age, is that more data is available ever more frequently.  Our attention spans have collapsed and if we don’t get a weekly, daily or hourly update then we begin to panic.  And … Continue reading

Posted in Aldi, Asda, CMA, Competition, Competition and Markets Authority, Food, Food Retailing, Grocery, Lidl, Longitudinal Data, Market Shares, Morrisons, Retail Change, Retailers, Retailing, Sainsbury, Tesco, Uncategorized | Tagged , , , , , , , , , , , , , , , | Leave a comment

Efficiency or Idiocy?

For some time it has been apparent that Dave Lewis has been determined to address the ‘bloat’ in Tesco and cut back on all sorts of things.  In the big picture out have gone most of the diversifications of the … Continue reading

Posted in Boots, Competition, Consumer Change, Consumers, Costs, Customer Service, distribution, Food Retailing, Local Retailers, Pharmacy, Plastic Bags, Retailers, Self-checkout, Stirling, Tax, Tesco, Uncategorized | Tagged , , , , , , , , , , , , , | 8 Comments

Asda/Sainsbury’s vs the CMA: The verdict

If this was a boxing match, then the result was a clear knockout, perhaps to the surprise of some onlookers.  As one of my followers on Twitter noted, it is nice to see a regulator regulating.  In this case, it … Continue reading

Posted in Asda, CMA, Competition, Competition and Markets Authority, Consumer Choice, Consumers, Convenience stores, Cooperatives, Food Retailing, Internet shopping, Lidl, Market Shares, Regulation, Retail Change, Retail Policy, Retailing, Sainsbury, Supermarket, Uncategorized, Waitrose | Tagged , , , , , , , , , , , , , , , | 6 Comments

Debenhams and Tesco

It is necessary to start this blog post by reflecting that underneath the news stories and headlines are real personal stories in which individuals are losing their jobs.  Too often it is easy to focus on the store closure and … Continue reading

Posted in administration, Consumer Choice, Consumers, CVA, Debenhams, Department Stores, Employees, Rates, Rents, Retail Change, Retail Failure, Sports Direct, Store Closures, Uncategorized | Tagged , , , , , , , , | 6 Comments

The Next Ten Years of Grocery Retailing?

Given we are less than 10 weeks away from Brexit and the possible end of the grocery world as we know, writing a post about retailing a decade ahead seems foolhardy (spoiler alert; it is).  But bear with me. Let’s … Continue reading

Posted in Amazon, Asda, Brexit, Competition, Consumer Change, Customer engagement, Food Retailing, Property, Reinvention, Retail Change, Retail Failure, Sainsbury, Store Closures, Tesco, Uncategorized | Tagged , , , , , , , , , | Leave a comment

Challenging Times in Food Retailing, continued

The pressures in the food retailing sector – especially for the ‘legacy’ operators – are well known and continue to build. The rise of the discounters (see the last post), the continuing growth of the internet and the consumer demand … Continue reading

Posted in Aldi, Asda, CMA, Competition, Competition and Markets Authority, Consumer Change, Discounters, Food Retailing, Internet shopping, Jack's, Lidl, Market Shares, Mergers, Networks, Store Closures, Tesco | Tagged , , , , , , , , , , | 2 Comments