Author: Leigh Sparks
Follow me on Twitter
My TweetsPage Updates
May 2023 – Two new articles and a book chapter noted on the Journal Articles page
February 2023 – New piece for The Conversation on online retailing (see commentaries tab)
January 2023 – Roll over of some areas for new year, plus The Conversation piece on Christmas trading updates published (see commentaries tab) and main posts
December 2022 – End of year tidying up and re-arrangement, including link to EDAS podcast on places and towns (see presentations tab)
Top Posts & Pages
- Transformative Food Retailing, Data and Consumers
- Logistics and Retail Management 5th Edition
- A Retail Strategy for Scotland
- Journal Articles 2014
- Co-operative Tokens, Sports Direct and The Bristol Pound
- London's Welsh Dairies: The Welsh Milk Trade
- Retail Branding: it's not (just) private label
- Twenty One Years of UK Grocery Market Share
- Herkku Food Market Delicatessen – Helsinki
- Reclaim the High Street - Midsteeple Quarter, Dumfries Crowdfunder
Writing About ...
Archives
-
Join 5,534 other subscribers
- Follow Stirlingretail on WordPress.com
Meta
Tag Archives: Retail Employment
Strange Things in Self-Service
My twitter timeline has been populated recently by photos of retailers doing, for me, some strange things with self-service tills. These tills have popped up everywhere over the last decade and not always to universal acclaim. B&Q and WH Smith … Continue reading
Posted in Amazon Fresh, Amazon Go, Clothing, Consumers, Customer Service, Employment practices, Experiential, Functional Retailing, Marks and Spencer, Retail Change, Sainsbury, Self-checkout, Self-Scanning, Self-Service, Uncategorized
Tagged Amazon Fresh, Amazon Go, Clothing, Consumers, Costs, Customer service, Marks and Spencer, Retail, Retail Employment, Sainsbury, Self-checkout, Self-Scanning, Self-Service, technology
2 Comments
2000 and Counting
This just popped up in my Twitter timeline; a tweet from James Timpson, announcing that Timpson’s had just opened their 2000th store. Now I am pretty sure that Twitter timelines reflect personality traits (hello, Cambridge Analytica, I’ll save you the … Continue reading
Posted in Competition, Consumer Change, CVA, High Streets, Leadership, Retail Change, Retail Failure, Retailers, Service Quality, Store Closures, Timpsons, Towns, Turnaround
Tagged Customers, CVA, Ex-offenders, failure, High Street, Retail, Retail Employment, Service Quality, Success, Timpson
1 Comment
The Future of Work in Retailing? Just Walk Out
There has been quite a lot of attention in the last few days on the Amazon Go unit in Seattle being opened to the public. Much has focused on whether this is the end of retail work and how fast … Continue reading
Posted in Amazon Go, Asda, Automation, BRC, Consumers, Contactless, Convenience stores, Employees, Employment, Food Retailing, Hypermarkets, management, Retail Change, Retailers, Sainsbury, Self-Scanning, Tesco, Urban, WH Smith
Tagged Amazon Go, Asda, BRC, Consumers, Contactless, Employees, Full-time, Just Walk Out, management, Retail Employment, Retail work, Sainsbury, Self-checkouts, technology, Tesco, WH Smith
2 Comments