Category Archives: Retailing

Going Self-Service – a 70 year old revolution?

A few weeks ago a journalist rang and asked about the introduction of self-service retailing into the UK.  A particular question was about the way in which retailers converting to self-service in the 1940s and 1950s knew what to do … Continue reading

Posted in Consumer Change, Customer Service, Express Dairies, Food Retailing, Historic Shops, History, Retail Change, Retail History, Retail innovation, Retailers, Retailing, Self-checkout, Self-Service, Small Shops, Tesco, Uncategorized, USA | Tagged , , , , , , | Leave a comment

Poundland and Sports Direct

It has always baffled me; if Poundland lived up to its name and everything was a pound, then why was the average basket size not a round pound number?  Anyhow it is a moot point now.  The announcement that Poundland … Continue reading

Posted in Accounting, administration, Auditors, Closure, Department Stores, Finance, Government, House of Fraser, Jack Wills, Landlords, Mike Ashley, Poundland, Pressure, Pricing, Rents, Retail Failure, Retailers, Retailing, Sports Direct, Strategy, Uncategorized | Tagged , , , , , , , , , | Leave a comment

UK Grocery Market Share 1997-2019

One of the by-products of our data rich age, is that more data is available ever more frequently.  Our attention spans have collapsed and if we don’t get a weekly, daily or hourly update then we begin to panic.  And … Continue reading

Posted in Aldi, Asda, CMA, Competition, Competition and Markets Authority, Food, Food Retailing, Grocery, Lidl, Longitudinal Data, Market Shares, Morrisons, Retail Change, Retailers, Retailing, Sainsbury, Tesco, Uncategorized | Tagged , , , , , , , , , , , , , , , | Leave a comment

The Future of Shopping Centres in Scotland’s Towns

There is no doubt that retailing is undergoing a major transformation.  In popular press terms this is the ‘death of the high street’, a phrase which is wrong on so many levels; it is not the death and it is … Continue reading

Posted in Architecture, Government, High Streets, Kirkcaldy, Local Authorities, Malls, Paisley, Places, Policy, Public Realm, Regeneration, Retail Change, Retail Policy, Retailers, Retailing, Scotland's Town and High Streets, Scotland's Towns Partnership, Scottish Government, Scottish Retailing, Shopping Centres, Spaces, Streetscapes, Sustainable Development, Town Centre Action Plan, Town Centres, Towns, Uncategorized, University of Stirling | Tagged , , , , , , , , , , , | 1 Comment

Return to Sender? Deposit Return Schemes

I am in the fortunate position of being able to get involved in two Scottish Parliament Cross Party Groups; one on Towns and Town Centres linked to Scotland’s Towns Partnership, and one on Independent Convenience Stores linked to the Scottish … Continue reading

Posted in Community Grocer, Consumer Lifestyle, Convenience stores, Deposit Return Scheme, Food Retailing, Government, Keep Scotland Beautiful, Legislation, Local Retailers, Public Realm, Regulation, Retailers, Retailing, Returns, Reverse Vending, Scottish Government, Scottish Grocers Federation, Small Shops, Uncategorized, Vending Machines | Tagged , , , , , , , | Leave a comment

Feargal Quinn 1936-2019

On the 25th April, it was announced that Feargal Quinn the legendary Irish retail businessman, founder of Superquinn, had passed away.   The President of Ireland said There have been many tributes and obituaries to him in the days that have … Continue reading

Posted in Alumni, Consumer Lifestyle, Customer engagement, Customer Service, Food Retailing, Ireland, Retail leadership, Retailers, Retailing, Supermarket, Superquinn, Uncategorized, University of Stirling | Tagged , , , , , , , | Leave a comment

Asda/Sainsbury’s vs the CMA: The verdict

If this was a boxing match, then the result was a clear knockout, perhaps to the surprise of some onlookers.  As one of my followers on Twitter noted, it is nice to see a regulator regulating.  In this case, it … Continue reading

Posted in Asda, CMA, Competition, Competition and Markets Authority, Consumer Choice, Consumers, Convenience stores, Cooperatives, Food Retailing, Internet shopping, Lidl, Market Shares, Regulation, Retail Change, Retail Policy, Retailing, Sainsbury, Supermarket, Uncategorized, Waitrose | Tagged , , , , , , , , , , , , , , , | 6 Comments