Tag Archives: Self-Scanning

Strange Things in Self-Service

Posted on February 8, 2023 by Leigh Sparks

My twitter timeline has been populated recently by photos of retailers doing, for me, some strange things with self-service tills.  These tills have popped up everywhere over the last decade and not always to universal acclaim.  B&Q and WH Smith … Continue reading →

Posted in Amazon Fresh, Amazon Go, Clothing, Consumers, Customer Service, Employment practices, Experiential, Functional Retailing, Marks and Spencer, Retail Change, Sainsbury, Self-checkout, Self-Scanning, Self-Service, Uncategorized | Tagged , , , , , , , , , , , , , | 4 Comments

Robert Peston on Retailing and Shopping; the new Tesco

Posted on September 25, 2013 by Leigh Sparks

Monday nights won’t be the same without Robert Peston – now there’s a phrase that does not come along every day. But the last three weeks have seen Peston’s excellent BBC series on Retailing and Shopping in the UK since … Continue reading →

Posted in Food Retailing, Music, Online Retailing, Self-Scanning, Television, Tesco | Tagged , , , , , , , | 2 Comments