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Author: Leigh Sparks
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April 2020 – Some tidying up and corrections in the Journal Article section
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Tag Archives: Self-Service
Going Self-Service – a 70 year old revolution?
A few weeks ago a journalist rang and asked about the introduction of self-service retailing into the UK. A particular question was about the way in which retailers converting to self-service in the 1940s and 1950s knew what to do … Continue reading
Posted in Consumer Change, Customer Service, Express Dairies, Food Retailing, Historic Shops, History, Retail Change, Retail History, Retail innovation, Retailers, Retailing, Self-checkout, Self-Service, Small Shops, Tesco, Uncategorized, USA
Tagged Express Dairies, Innovation, Knowledge Transfer, Retail, Retail History, Self-Service, Tesco
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