Category Archives: Internet shopping

A New User’s Reflections on Online Grocery Shopping

I am old enough to remember the initial Tesco home shopping trials in Gateshead in the early 1980s (Gateshead Shopping and Information System) when home shopping via Videotex (look it up if you don’t know) was seen as being a … Continue reading

Posted in Availability, Consumer Change, Food Retailing, Gateshead SIS, History, Internet shopping, Local Authorities, Online Retailing, Retail Change, Service Quality, Supply Chains, Television, Tesco | Tagged , , , , , , , , | Leave a comment

HoF: House of Fools?

Thursday’s much trailed announcement that House of Fraser was aiming to close 31 of its 59 stores in the UK and was seeking large rent reductions on those that remain, all as part of a seemingly contested CVA, was the … Continue reading

Posted in BHS, Buildings, Cardiff, Consumer Change, Costs, CVA, Department Stores, Edinburgh, High Streets, Historic Shops, Internet shopping, Jenners, John Lewis Partnership, Online Retailing, Oxford Street, Places, Retail Change, Retail Failure, Town & Country PLanning, Town Centres, Urban History | Tagged , , , , , , , , , | Leave a comment

Try Before You Buy: A ‘Returns Tsunami’?

The rise of the internet as a channel of purchase and distribution has been a major transformation for consumers and also for many retailers.  Whilst distance selling including mail order had been present for centuries, the internet offers a radically … Continue reading

Posted in Asos, Availability, Catalogues, Consumer Choice, Internet shopping, Loyalty, Membership, Returns, Supply Chains, Sustainable Development, Try before you buy | Tagged , , , , | Leave a comment

Healthy Ageing in Scotland (HAGIS) and Online Shopping

We are all getting older, even if many of us are feeling younger than our chronological age.  The ageing of the population is a recurrent theme cutting across topics and activities.  But, in all of the discussion, there is a … Continue reading

Posted in Academics, Consumers, Digital, HAGIS, Healthy Ageing, Institute for Retail Studies, Internet, Internet shopping, Older consumers, Online Retailing, Retail Change, Retailing, Technology, University of Stirling | Tagged , , , , , , , | Leave a comment

Business Rates: an election issue (not)

This blog has covered the issue of rates on a number of occasions (e.g. rates relief, a levy, some rates and the Grimsey report, the poll tax and business rates) never fully satisfactory, and indeed, re-reading the pieces, with a … Continue reading

Posted in Closure, Governance, Government, High Streets, Internet, Internet shopping, Large Store Levy, Mary Portas, Online Retailing, Places, Politicians, Public Health lev, Rates, Regulation, Retail Policy, Retailers, Store Closures, Tax, Town & Country PLanning, Town Centres | Tagged , , , , , , , , , , , | 3 Comments

Fight Time? The Boxing Day Petition

The issue of opening hours for shops is something that has been an ever-present during my time as an academic.  The product-based absurdities of the late 1970s and early 1980s were eventually swept away as opening hours were modernised and … Continue reading

Posted in Alcohol, Black Friday, Boxing Day, Campaigns, Christmas, Consumer Lifestyle, Cyber Monday, Employees, Employment, Employment practices, Government, Internet shopping, Legislation, Online Retailing, Opening Hours, Petitions, Regulation, Small Shops, Supermarket | Tagged , , , , , , , , , | 6 Comments

Turning Around another Supertanker; Marks and Spencer

It has been a while since I have written about Tesco, Marmite excepting, and the last few times I did, I used the analogy of a supertanker and the relative slowness at which lumbering retail giants see their strategies take … Continue reading

Posted in Consumer Change, Digital, Food Retailing, Internet shopping, Marks and Spencer, Property, Retailers, Shop Numbers, Simply Food, Store Closures, Turnaround | Tagged , , , , , | 2 Comments