Category Archives: Consumers

The Cost-of-living Crisis and its impact on Retailers and their Customers

A few weeks ago, I posted a Q&A session I had done with The Conversation on the cost-of-living crisis. At the time I was working on a longer piece for the Economics Observatory. We wanted to wait for various data … Continue reading

Posted in Brands, Brexit, Consumer Confidence, Consumers, Cost of Living, Costs, Economics Observatory, Inflation, Producers, Product Sizes, Retail brands, Retail Economy, Retailers, Shrinkflation | Tagged , , , , , , , , , | Leave a comment

Grocery Market Shares in Great Britain (GB) 1997-2022

It’s July and that can only mean one thing – it is time to update the grocery market share data for Great Britain. Forget global warming and the heatwave and the cost-of-living crisis (not really for either), this is the … Continue reading

Posted in Asda, Brands, Consumers, Cooperative Group, Cost of Living, Covid19, Discounters, Food Retailing, Grocery, Inflation, Kantar, Lidl, Market Shares, Morrisons, Pandemic, Private brands, Private Label, Retail brands, Retail Change, Retailers, Sainsbury, Tesco | Tagged , , , , , , , , , , , , , , , , , , , , , , | 2 Comments

Shopping: the cost of living crisis – Q&A with The Conversation

In between graduation ceremonies last Friday (as we caught up with the pandemic impacted ceremonies of 2020 and 2021), I was interviewed by Steven Vass of The Conversation about the cost of living crisis and Shopping. The result is a … Continue reading

Posted in Consumer Confidence, Consumers, Cost of Living, Discounters, Food, Food Banks, Food Retailing, Inflation, Local Retailers, Office for National Statistics, Pricing, Retail Sales, Retailers, Shopping, The Conversation | Tagged , , , , , , , , | 3 Comments

Why is Historical Research Important in Marketing?

A couple of years ago I was invited by a good friend of mine to contribute to an inaugural special issue of a journal. Professor Kazuo Usui (Saitama Gakuen University), a frequent visitor to Stirling and Edinburgh (where he is … Continue reading

Posted in Academics, Consumer Change, Consumers, Data, Diaries, Food Retailing, History, Retail Change, Retail History, Retailers, Shopping | Tagged , , , , , , , , | Leave a comment

Predicting the Post-Covid Retail Landscape: presentation for Scottish Grocers Federation Cross Party Group

Later on today (from 1815 on the 16th March to be exact) I will be presenting virtually at the latest Scottish Grocers Federation organised Scottish Parliament Cross Party Group on Local Convenience Stores. I will be speaking, together with David … Continue reading

Posted in Amsterdam, Consumer Change, Consumers, Convenience, Convenience stores, Covid19, Dark Stores, Food Retailing, Internet shopping, Local Retailers, Online Retailing, Retail Change, Retail Policy, Scotland, Scottish Government, Scottish Grocers Federation, Scottish Retail Consortium, Scottish Retailing, Supply Chains | Tagged , , , , , , , , , , , , , , , , , , , | Leave a comment

Covid Variants, Retailing and this Christmas

A couple of weeks ago, I pondered putting together something again about the Christmas 2021 retail season.  Whilst there were strains over supply and labour availability, retailing seemed set for something much more normal. At about the same time, the … Continue reading

Posted in Boxing Day, Brexit, Christmas, Cities, Consumers, Covid19, Government, Inflation, Internet shopping, Online Retailing, Opening Hours, Pandemic, Retailers, Supply Chains, Town Centres, Towns | Tagged , , , , , , , , , , , , , , , | Leave a comment

Queen Bees : Q-commerce, the on-demand world and the changing meaning of online retailing

Online retailing is now close to 30 years old.  It has seen an almost relentless growth over much of this period, accelerated by events such as Black Friday and Christmas, and more recently super-charged by the pandemic and lockdown.  The … Continue reading

Posted in Amazon, Availability, Black Friday, Community, Consumer Lifestyle, Consumers, Convenience stores, Customer Service, Dark Stores, Employment practices, Food Retailing, Home, Home Delivery, Internet, Internet shopping, Just in Time, Office for National Statistics, On demand retailing, Online Retailing, Q-commerce, Retailers, Retailing, Shopping | Tagged , , , , , , , , , , , | 1 Comment

Scotland’s Community Retailers – SLR Awards 2021

The last year has been one like no other and the contribution of community retailers across Scotland has been one of the outstanding and life-affirming stories to come out of the pandemic. Last week Scottish Local Retailer recognised this through … Continue reading

Posted in Community, Community Grocer, Consumers, Convenience stores, Food Retailing, Local Retailers, Pandemic, Retailers, Retailing, Scotland, Scottish Local Retailer, Scottish Retailing | Tagged , , , , , | Leave a comment

Brexit isn’t Delivering

Neil Saunders provides a valuable service by culling newspapers on a daily basis for retail stories and putting them up on his twitter feed. This saves time for me and also provides a good snapshot of retail sentiment (He does … Continue reading

Posted in Availability, Brexit, Christmas, Consumers, Covid19, distribution, Employment, European Union, Frictionless, Government, Logistics, Next, Panic buying, Referendum, Retailers, Supply Chains, Wages, Warehouses | Tagged , , , , , , , , , , , , , | Leave a comment

Should Large Retail Stores be Open or Closed on New Year’s Day (Ne’erday) in Scotland ?

Invitation to Respond to Consultation (closing date 24th August 2021) A Scottish Government consultation seeking the views of business, retailers and shop workers on New Year’s Day trading has been published. Running for 10 weeks until 24 August, the consultation … Continue reading

Posted in Christmas, Competition, Consumers, Employees, Employment, Internet shopping, New Years Day, Online Retailing, Opening Hours, Petitions, Regulation, Retailers, Retailing, Scotland, Scottish Government, Scottish Retail Consortium, Scottish Retailing, Sunday Trading, USDAW | Tagged , , , , , , , , , , , , | Leave a comment