Category Archives: Consumers

Are Retailers Social Engineers?

A few months ago, we published our report for Food Standards Scotland (FSS) entitled “Identifying and Understanding the Factors that can Transform the Retail Environment to Enable Healthier Purchasing by Consumers”.  The report and various summaries along with our brief … Continue reading

Posted in Community Grocer, Consumer Lifestyle, Consumers, Convenience stores, Cross Party Group, Deposit Return Scheme, Diet and Health, Food, Food Retailing, Food Standards, Health, Healthcare Retail Standard, Healthy Living, Independents, Local Retailers, Restaurants, Retail Change, Retailers, Scotland Food and Drink, Scottish Grocers Federation, Small Shops, Social Inequality, Social Justice, Sugar Tax, Waste | Tagged , , , , , , , , , , , , , | Leave a comment

Singapore Swing

My current dose of warm weather in Singapore and soon in Hong Kong is mainly about meeting and talking to partners of the University of Stirling in my capacity as Deputy Principal for Internationalisation and Graduate Studies. It is good … Continue reading

Posted in Academics, Consumer Change, Consumer Lifestyle, Consumers, Convenience stores, Experiential, Multichannel, Retail brands, Retailers, Singapore | Tagged , , , , , , , , , , , | Leave a comment

Navigating The New Retail Landscape

Readers of this blog will be aware of the occasional use of guest bloggers and of book reviews.  A couple of weeks ago my colleague Steve Burt showed me a new retail book he had bought, authored by two contemporaries … Continue reading

Posted in Academics, Books, Consumer Change, Consumers, Customer engagement, International Retailing, Internet, Multichannel, Retail Change, Retail leadership, Retailers, Strategy, Technology | Tagged , , , , , , , , | 1 Comment

Uncertainty: Brexit and Retailing

This is quite a long post, so apologies. About 10 days before the EU Referendum I wrote an invited article for the Scotsman on the issues for retailing. It was intended as one of a series on different sectors. They … Continue reading

Posted in Academics, Brexit, Buying, Consumers, Costs, European Union, Government, International Retailing, Internet, Online Retailing, Referendum, Regulation, Retailers, Supply Chains | Tagged , , , , , , , , | 1 Comment

Women Charged More on the High Street

Last week there was a media flurry about the The Times report that women are routinely charged more for similar or essentially the same items by some retailers. This “BIC for her” phenomenon seems to be more prevalent than thought. … Continue reading

Posted in Brands, Consumers, Discriminatory Pricing, High Streets, Legislation, Pricing, Retailers, Sexism, Uncategorized | Tagged , , , , , , | Leave a comment

Whose Responsibility is it Anyway?

A few weeks ago I took part in a workshop organised by the Stirling Management School’s Behavioural Science group and supported by SIRE (Scottish Institute for Research in Economics). The topic was consumer preferences, perceptions and decision-making, mainly in the … Continue reading

Posted in Behavioural Economics, Consumer Change, Consumer Choice, Consumers, Food Retailing, Food Standards, Retailers, Retailing, Tax, Uncategorized | Tagged , , , | Leave a comment

Any Given Sunday?

Well, the first Conservative UK budget for 18 years has been and gone, and no doubt retailers are beginning to assess what it all means for them. That might be tough given the lack of some details, some rabbits that … Continue reading

Posted in Association of Convenience Stores, Consumers, Government, Independents, Legislation, Localisation, Part-time working, Planning, Profits, Rates, Regulation, Retail Policy, Retailers, Scottish Government, Sunday Trading, Wages | Tagged , , , , , , , | Leave a comment