Tag Archives: internet shopping

A New User’s Reflections on Online Grocery Shopping

I am old enough to remember the initial Tesco home shopping trials in Gateshead in the early 1980s (Gateshead Shopping and Information System) when home shopping via Videotex (look it up if you don’t know) was seen as being a … Continue reading

Posted in Availability, Consumer Change, Food Retailing, Gateshead SIS, History, Internet shopping, Local Authorities, Online Retailing, Retail Change, Service Quality, Supply Chains, Television, Tesco | Tagged , , , , , , , , | Leave a comment

Black and Blue

Some further thoughts on Black Friday, as it has become a disruptive event: The spike in sales was unprecedented, as shown by John Lewis and the figure below (courtesy of @neilretail). This cascaded into problems with store service and then … Continue reading

Posted in Black Friday, Christmas, Cyber Monday, Internet shopping, John Lewis Partnership, Logistics, Online Retailing, Returns, Sales, Supply Chains | Tagged , , , , , | 2 Comments

Today: the High Street

Today, the Today programme on Radio 4 is running two opposing views of the high street and soliciting views about the state of, the memories of, and the future of Britain’s high street.These will feed into a series of reports … Continue reading

Posted in Consumer Change, High Streets, Internet shopping, Places, Retail Failure, Town Centres, Uncategorized | Tagged , , , , , | 2 Comments