Journal Articles 2017

This page contains details of some of the recent journal article publications by members of the Institute for Retail Studies. Pre-print versions of these articles are available online from the University of Stirling’s Depository (STORRE) in most cases, or contact the author or Leigh Sparks directly.

Retailers are amongst the world’s strongest brands, but little is known about retailer brand equity. In spite of their extensive use, we argue that current operational models are too abstract for understanding the uniqueness of the retail industry and too simplistic to understand the interrelationships among the dimensions in the retailer brand equity building process. This study contributes to the existing and largely generic retailer equity frameworks in three ways: first, by incorporating retail specific dimensions from the retailer image literature; second, by re-examining and developing the structures and relationships between the dimensions of retailer equity by testing alternative structures commonly used in the more general brand equity literature; and finally by creating a short and parsimonious scale for assessing retailer brandequity in different contexts. The extended, although parsimonious, 17-item retailer equity scale can be used by academics as well as practitioners to examine the underlying values of retailer brands and has the potential to incorporate additional dimensions and attributes to investigate specific retail contexts without creating lengthy questionnaires.
Anne Findlay and Leigh Sparks (2017) “Houston, we have a problem”, Town and Country Planning, Vol. 86 Iss: 4, pp 129-132

Business rates are an anachronistic abomination, hated by many, ineffective in their operation, but with the unfortunate effect of providing a steady and regular source of income for the government. In a digital world, this 16th century tax is simply not fit for purpose, destroying jobs and places whilst privileging some operations and business models. Retailers have borne the brunt of the steep hikes over the last 7 years, and the delayed revaluation simply made the situation worse. This column sets out the issues and some thoughts of the lines of change (See Trading Places section of this blog)

Juan Carlos Londono, Keri Davies and Jonathan Elms (2017) Extending the Theory of Planned Behavior to examine the role of anticipated negative emotions on channel intention: The case of an embarrassing product. Journal of Retailing and Consumer Services, Vol 36, pp 8-20

The Theory of Planned Behavior (TPB) is successful in predicting consumer intentions for a wide variety of products and behaviors. However, little is known about how effective the TPB is when the behavior under study is embarrassing. To this end, this paper extends the TPB to create a conceptual model to examine the role of anticipated negative emotions on channel intention. An empirical study was conducted whereby the model was tested using survey data on the purchase of Regaine (a hair loss product that is embarrassing to buy) in Boots (a well-known UK multichannel drugstore). The embarrassing nature of Regaine created differences in the importance that emotions played when consumers intend to purchase using face-to-face channels (such as the physical drugstore) as against multichannel options or the internet. The results were analyzed using partial least squares structural equation modelling (PLS-SEM). The effectiveness of the TPB was improved. The variance explained (R2 to intention) was 0.44% for the total sample, 49% for the drugstore, 58.4% for the internet, and 42.5% for multichannel.

Anne Findlay and Leigh Sparks (2017) Below the planning radar – the grocery shopper, Town and Country Planning, Vol. 86 Iss: 1, pp 4-6

Shopping patterns are changing and in evaluating proposals planners need to be thinking about new aspects of shopping patronage and the impact of different location strategies. These impacts will be different for the previous generation of different traffic flows and will affect places differently.We are seeing the reduction of store estates and the search for new formats and locations, so new switching and patr0nage patterns will emerge at the local and the aggregate levels. This, for the most part, is currently hidden from many planners. (See Trading Places section of this blog)

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