Author: Leigh Sparks
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January 2024 – Roll over of some areas for new year, plus The Economics Observatory piece on Christmas trading (see commentaries tab)
May 2023 – Two new articles and a book chapter noted on the Journal Articles page
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Tag Archives: Retailers
How is consumer spending around Christmas 2023 likely to affect retailers?
Retailing has been going through a challenging time in the last three or four years. The restrictions and disruption of Covid have given way to an extreme cost-of-living crisis and an almost apocalyptic sense of uncertainty on a geo-political level. … Continue reading
Posted in Christmas, Consumer Change, Consumers, Cost of Living, Economics Observatory, Energy Costs, ESRC, Government, Inflation, Office for National Statistics, Pricing, Retailers, Retailing, Sales, Uncategorized
Tagged Austerity, Christmas, Consumers, Cost of Living, Economic Observatory, ESRC, Inflation, Pricing, Retailers, Retailing, Sales
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Transformative Food Retailing, Data and Consumers
The knowledge that retailers and especially food retailers have around their customers and their behaviours has been a topic of interest and concern for decades. The small independent corner shop of old and the localism of buying are historical illustrations … Continue reading
Posted in Behavioural Economics, Consumer Change, Consumers, Customisation, Data, Food Retailing, Health, Loyalty Schemes, Personal, Personalisation, Public Health, Public Policy, Sustainability, Transformative Food Retailing
Tagged Consumer Behaviour, Consumers, Data, Food retailing, Government, Health, Retailers, Sustainability, Transformative
1 Comment
Ground Down
Last February I wrote about the state of customer service and specifically the failure of KRUPS to honour their manufacturer warranty. A further two months have now passed and last week I finally got a replacement coffee grinder, but not … Continue reading
“Christmas and the Cost-of-Living Crisis: How will retailers cope?”
The past two year’s holiday seasons were tough for the UK’s retail sector, with lockdowns and resulting changes in consumer behaviour. I covered the previous Christmas periods in two pieces for the Economics Observatory (2020 and 2021) and followed this … Continue reading
Posted in Aldi, Brexit, Christmas, Consumers, Cost of Living, Costs, Discounters, Economics Observatory, Energy Costs, ESRC, Food, Food Retailing, Inflation, Lidl, Market Shares, Places, Retailers, Retailing, Shopping, Towns
Tagged Brexit, Christmas, Consumers, Cost of Living, Discounters, Economics Observatory, Energy Costs, Food, Inflation, interest rates, Market Shares, Retailers, Retailing
1 Comment
The Cost-of-living Crisis and its impact on Retailers and their Customers
A few weeks ago, I posted a Q&A session I had done with The Conversation on the cost-of-living crisis. At the time I was working on a longer piece for the Economics Observatory. We wanted to wait for various data … Continue reading
Posted in Brands, Brexit, Consumer Confidence, Consumers, Cost of Living, Costs, Economics Observatory, Inflation, Producers, Product Sizes, Retail brands, Retail Economy, Retailers, Shrinkflation
Tagged Agflation, Brands, Brexit, Cost of Living, Costs, Economics Observatory, Inflation, Producers, Retailers, Shrinkflation
2 Comments
The Great Re-Awakening?
One week on from the first major easing of retail (and other) restrictions from the ‘Christmas’ lockdown in Scotland and everyone is wondering how it has been and how it is going? For some the sight of people queuing at … Continue reading
Posted in Amazon, Consumers, Covid19, Lockdown, Pandemic, Primark, Queuing, Retail Sales, Retailers, Retailing, Scotland, Scottish Retail Sales, Shopping, Uncategorized
Tagged Consumers, Covid-19, Lockdown, Primark, Queues, Retail Sales, Retailers, Scotland, Shopping
4 Comments
Money, Money, Money: Paying by Cash, Contactless Card or Digital?
In the UK Government Budget of the 3rd March it was announced that the upper limit for contactless card payments was to be lifted from £45 to £100. This reflects the rapid rise of contactless card payment (which began before … Continue reading
Posted in Amazon, Amazon Go, ATMs, Cash, Cashpoints, Consumer Change, Consumers, Contactless, Covid19, Credit and Debit Cards, European Union, Local Currency, Pandemic, Post Offices, Retailers, Self-Scanning, Uncategorized
Tagged Amazon, ATMs, Banks, Card, Cash, Cashless, Consumers, Contactless, Covid-19, Digital Divide, Money, Retailers
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