Tag Archives: Data

The Benefits of Collaboration

Last week I gave two presentations – well to be more exact I did that academic thing and did two versions of the same presentation.  The first was a presentation to a UKCGE workshop on Collaborative Doctorates; the audience was … Continue reading

Posted in Academics, Collaboration, Competition and Markets Authority, Consumer Change, Data, ESRC, Local Data Company, PhD, Places, Retailing, Uncategorized | Tagged , , , , , , | 2 Comments

So you think you know Scottish Towns?

Almost two years ago, Scotland’s Towns Partnership launched Understanding Scottish Places (USP) – a data platform to provide for the very first time consistent and comparable data on 479 Scottish Towns.  At a time when funding is tight, there was … Continue reading

Posted in Carnegie UK Trust, Data, Institute for Retail Studies, Local Authorities, Places, Planning, Research, Retail Policy, Scotland's Town and High Streets, Scotland's Towns Partnership, Scottish Government, Town Centre Action Plan, Town Centre Review, Town Centres, Towns, Towns Typology, Understanding Scottish Places, University of Stirling, USP | Tagged , , , , , , , , | Leave a comment

Easy, it Ain’t

What with the announcement by a number of retailers that they are re-considering the tone of voice and announcements made by their self service checkouts and others who are removing such non-human (inhuman?) equipment, it has not been a good … Continue reading

Posted in Automation, Communications, Customer Service, Easyjet, Personal, Retail Failure, Self-Scanning, Self-Service, Service Quality, Twitter | Tagged , , , , , , | Leave a comment

Retail Thought Leadership

Regular readers of this blog will know about the work we do with the Local Data Company (LDC). As a University we are not alone in this. A couple of weeks ago I attended the LDC/CDRC Retail Thought Leadership event … Continue reading

Posted in Academics, Data, Education, ESRC, Local Data Company, PhD, Relationships, Retailers, Town Centres, Towns, Understanding Scottish Places, University of Stirling | Tagged , , , , , , , | 3 Comments

Lies, Damn Lies, Statistics ….. and Media Coverage

I’ve just taken up Twitter and am still trying to work out what to do with it and what it is useful for.  I think this could be a very long journey for me. But I’ve added the Twitter feed … Continue reading

Posted in Data, Government, Retail Economy, Scottish Retail Sales | Tagged , , , , | Leave a comment

All I want for Christmas …

On the Linkedin Town Centre Agitators group Ross Martin has posed the question “So, If the findings of the Towns Review was your Xmas box, what would you like to see inside it?” Answers are beginning to flow in but … Continue reading

Posted in Christmas, Data, Government, Longitudinal Data, Places, Retail Policy, Scotland's Town and High Streets, Town Centre Review | Tagged , , , , , | 2 Comments