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Author: Leigh Sparks
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2.11.2018 Details of my two new books added – Logistics and Retail Management and Food Retailing and Sustainable Development
12.07.2018 Our final Trading Places column for Town & Country Planning is now available on the Trading Places section of this blog
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Category Archives: Consumer Change
Going Self-Service – a 70 year old revolution?
A few weeks ago a journalist rang and asked about the introduction of self-service retailing into the UK. A particular question was about the way in which retailers converting to self-service in the 1940s and 1950s knew what to do … Continue reading
Posted in Consumer Change, Customer Service, Express Dairies, Food Retailing, Historic Shops, History, Retail Change, Retail History, Retail innovation, Retailers, Retailing, Self-checkout, Self-Service, Small Shops, Tesco, Uncategorized, USA
Tagged Express Dairies, Innovation, Knowledge Transfer, Retail, Retail History, Self-Service, Tesco
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London’s Welsh Dairies: The Welsh Milk Trade
As a child I remember people mentioning the ‘milk train’ between London and South Wales, but was never sure if it was first up or last down or both. Before I married, my fiancée and I went to stay in … Continue reading
Posted in Books, Buildings, Consumer Change, Consumers, Customer Service, distribution, Food, Food Retailing, Heritage, High Streets, Historic Shops, History, Independents, London, MIlk, Retail Change, Retail History, Sanders Bros, Shopfronts, Signage, Uncategorized, Urban History, Wales
Tagged Book, Consumer change, Dairy, Distribution and Supply, Drovers, Heritage, History, London Welsh, MIlk, Retail History, Retailing, Sanders Bros, Shopfronts, Wales
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Efficiency or Idiocy?
For some time it has been apparent that Dave Lewis has been determined to address the ‘bloat’ in Tesco and cut back on all sorts of things. In the big picture out have gone most of the diversifications of the … Continue reading
Posted in Boots, Competition, Consumer Change, Consumers, Costs, Customer Service, distribution, Food Retailing, Local Retailers, Pharmacy, Plastic Bags, Retailers, Self-checkout, Stirling, Tax, Tesco, Uncategorized
Tagged Boots, Butchers, Consumers, Cost-cutting, distribution, Efficiency, Fishmongers, independents, Plastic, Prescriptions, Self-checkout, Service, Tax, Tesco
8 Comments
Vacancies and Store Closures
Over the last few years, vacancies and store closures have not been out of the news. Whilst vacancy levels may have dropped off from their peak a few years ago, there is a continuation of stories about the closure rates … Continue reading
Posted in Closure, Competition, Consumer Change, Government, High Streets, Local Data Company, Places, Public Realm, Retail Change, Retail Economy, Retail Failure, Retailers, Retailing, Scotland, Scotland's Town and High Streets, Scotland's Towns Partnership, Scottish Government, Scottish Retailing, Shop Numbers, Store Closures, Tax, Town Centre Review, Town Centres, Towns, Uncategorized, Vacancies
Tagged futures, High Streets, Local Data Company, Places, PwC, Rates, Retail, Scotland, Scotland's Towns Partnership, Shop Closures, Tax, Town Centres, Vacancies
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The Next Ten Years of Grocery Retailing?
Given we are less than 10 weeks away from Brexit and the possible end of the grocery world as we know, writing a post about retailing a decade ahead seems foolhardy (spoiler alert; it is). But bear with me. Let’s … Continue reading
Posted in Amazon, Asda, Brexit, Competition, Consumer Change, Customer engagement, Food Retailing, Property, Reinvention, Retail Change, Retail Failure, Sainsbury, Store Closures, Tesco, Uncategorized
Tagged Asda, Brexit, Competition, Customer, Grocery, Innovation, McKinsey, Property, Sainsbury, Tesco
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HMV – predictable or what?
125 stores, 2200 direct employees, an unknown number of individuals and businesses also linked to, and supplying, the company; the administration and likely demise of HMV would be problematic at any time but between Christmas and New Year it has … Continue reading
Posted in administration, Amazon, Boxing Day, Closure, Competition, Consumer Change, Customer Service, Government, High Streets, HMV, Internet shopping, Local Retailers, Online Retailing, Rates, Record stores, Retail Change, Retail Failure, Tax, Technology, Timpsons, Town Centres, Uncategorized
Tagged administration, Amazon, Boxing Day, Business rates, Christmas, Christmas trading, Digital, HILCO, HMV, Internet, Music, Profits, Record shops, Sales, Streaming, Tax, technology, Timpson
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Some thoughts on the ASOS profit warning
The ASOS news this week was to many something of a surprise, but in reality it really shouldn’t be. A profit warning on Monday wiped almost 40% off its share price and impacted other retailers as well. Many of these … Continue reading
Posted in Asos, Black Friday, Brexit, Christmas, Competition, Consumer Change, Customer Service, Internet, Internet shopping, Online Retailing, Profits, Rates, Retail Change, Retailing, Tax, Uncategorized
Tagged Asos, Black Friday, Brexit, Business rates, Christmas, Consumers, High Street, Internet, Margin, Profits, Retail Crisis, Shares, Tax, Warnings
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