Category Archives: Consumer Change

Scotland’s Town Centre Action Plan Review

On 1st July 2020, it was announced that an Expert Review Group had been formed by the Scottish Government to undertake an appraisal of the Town Centre Action Plan published in 2013 as a response to the National Review of … Continue reading

Posted in Barclay Review, BIDS, Bids Scotland, Bill Grimsey, Community, Consumer Change, Consumer Lifestyle, Consumers, Government, Health, Internet shopping, Local Retailers, Public Realm, Retail Change, Retailers, Scotland, Scotland's Improvement Districts, Scotland's Town and High Streets, Scotland's Towns Partnership, Scottish Government, Shopping, Town Centre Action Plan, Town Centre Action Plan Review Group, town centre first, Town Centre Living, Town Centre Review, Town Centres, Towns, Uncategorized, Understanding Scottish Places | Tagged , , , , , , , , , , , | Leave a comment

“Retail sales surge close to pre-lockdown levels”

The retail headlines last week were interesting. Based on the latest Office for National Statistics retail sales data (for June 2020), the media packaged up a story about how UK retail sales had surged to pre-lockdown levels and were close … Continue reading

Posted in Consumer Change, Covid19, Data, Food Standards, Home Delivery, Internet shopping, Lockdown, Office for National Statistics, Online Retailing, Retail Change, Retail Sales, Sales, Shopping, Uncategorized | Tagged , , , , , , , | Leave a comment

Scottish and Online Retail Sales in Lockdown

I am catching up on some of the recently published data about retail sales. This short post has graphs from two sources (a) the Scottish Retail Sales Monitor, published by the Scottish Retail Consortium and (b) Internet sales as a … Continue reading

Posted in Black Friday, Consumer Change, Consumers, Covid19, Data, Food Retailing, Internet shopping, Lockdown, Online Retailing, Retail Change, Retailers, Scotland, Scottish Retail Sales, Scottish Retailing, Uncategorized | Tagged , , , , , , , , | 1 Comment

Confidence, Cash and Friction: Shopping in Scotland

So, shops (well those not cooped up in an indoor shopping centre) in Scotland are now open. The long road back to re-opening the economy has taken another step forward, and one result is a gigantic queue outside a city … Continue reading

Posted in Cash, Click and Collect, Consumer Change, Consumers, Convenience, Covid19, Employees, Friction, High Streets, Home Delivery, Internet shopping, Lockdown, Online Retailing, Opening Hours, Queuing, Retail Change, Scotland, Scotland's Town and High Streets, Scottish Retailing, Shopping, Shopping Centres, Social Distancing, Town Centres, Uncategorized | Tagged , , , , , , , , , , , , , | Leave a comment

Retailing, Shopping and Covid-19

Over the last couple of months I have produced on this blog a range of pieces around retailing, shopping and the coronavirus pandemic.  There will no doubt be more to be said as the situation develops. One of these pieces … Continue reading

Posted in Community, Consumer Change, Consumers, Covid19, Employment, Employment practices, Government, High Streets, Independents, Institute for Retail Studies, Internet shopping, Lockdown, Multichannel, Online Retailing, Panic buying, Places, Public Policy, Reinvention, Retail Change, Retail Policy, Retail Sales, Retailers, Retailing, Scotland's Town and High Streets, Scotland's Towns Partnership, Scottish Government, Scottish Retailing, Shopping, Social Inequality, Tax, Town Centres, Towns, Uncategorized, University of Stirling | Tagged , , , , , , , , , , , , , , , | Leave a comment

What Should We Value about Retailing and Towns and What Should We Do About Them?

Apologies, this took a little longer and got a bit lengthier than I originally intended.   “If they look beyond heroic individualism and accept that individuals exist in a network of social bonds and obligations, we might just see a … Continue reading

Posted in Community, Consumer Change, Consumers, Employment, Food, Food Banks, Food Retailing, Government, Grocery, Health, Healthy Living, High Streets, Independents, Leadership, Local Retailers, Non-food retailing, Places, Proactive Planning, Rates, Reinvention, Retail Change, Retail Planning, Retailing, Scottish Government, Shopping, Spaces, Streets, Streetscapes, Supply Chains, Tax, Town Centres, Towns, Uncategorized, Urban | Tagged , , , , , , , , , , , , , , | 5 Comments

Scottish Retail Sales: seeing the impact of Lockdown

Earlier today (22nd April) the March figures from the Scottish Retail Sales Monitor (managed by the British Retail Consortium and KPMG) were published. They were as bad as everyone expected, and the commentary in the media showed due concern (for … Continue reading

Posted in Availability, BRC, Closure, Community, Consumer Change, Consumers, Convenience stores, Covid19, Food, Food Retailing, Grocery, High Streets, Independents, Internet shopping, Lockdown, Market Shares, Non-food retailing, Panic buying, Places, Rents, Resilience, Retail Change, Retail Economy, Retail Sales, Retailers, Retailing, Scotland's Town and High Streets, Scottish Retail Consortium, Scottish Retail Sales, Scottish Retailing, Shopping, Social Inequality, Supply Chains, Town Centres, Towns, Uncategorized | Tagged , , , , , , , , , , , , , , , , , | 1 Comment

Supermarket Nightmares: Keeping your Distance

In, what seems like an eternity ago.  I got into a degree of trouble for suggesting that food retailers, for good or bad, were ‘social engineers’ and we needed to recognise and understand the implications of this.  This was on … Continue reading

Posted in Academics, Amazon Go, Behavioural Economics, Consumer Change, Consumer Choice, Consumers, Dark Stores, Design, Employment practices, Food Retailing, Food Standards Scotland, Health, Panic buying, Retail Change, Retailers, Social Inequality, Supermarket, Uncategorized, University of Stirling, Well being | Tagged , , , , , , , , , , , , | 1 Comment

Changing Priorities? The End of the (Retail) World as We Knew It

In the last three posts I have looked at the food vs non-food dichotomy in retailing as COVID19 sweeps through the country.  The figures and situation are astonishing and something no-one predicted a few weeks/months ago. How do we make … Continue reading

Posted in Availability, Community, Consumer Change, Consumer Choice, Consumers, Contactless, Convenience stores, Covid19, Food Retailing, Grocery, Independents, Internet shopping, Local Retailers, Localisation, Non-food retailing, Online Retailing, Panic buying, Producers, Resilience, Retail Change, Retail Sales, Retailers, Small Shops, Supermarket, Suppliers, Supply Chains, Uncategorized | Tagged , , , , , , , , , , , , , , , | Leave a comment

Christmas and more in March – but only for some

On the 31st March, Kantar released their data on the last four weeks of grocery sales and the figures were eye-watering, outperforming Christmas sales and periods. March was the biggest month of grocery sales in the UK ever recorded. In … Continue reading

Posted in Alcohol, Christmas, Community Grocer, Consumer Change, Convenience stores, Covid19, Data, Food, Food Retailing, Internet shopping, Kantar, Lidl, Local Retailers, Logistics, Non-food retailing, Online Retailing, Panic buying, Restaurants, Retail Change, Retail Sales, Retailers, Sainsbury, Uncategorized | Tagged , , , , , , , , , , , , , , , , , | 3 Comments