Category Archives: Consumer Change

Scotland’s Towns Conference 2019

One of the now established features of Scotland’s Towns Partnership and Scotland’s Towns Week is the Annual Conference.  For many years it has been located in the Central Belt, but for 2019 it relocated to Aberdeen.  There are many good … Continue reading

Posted in Aberdeen, Amsterdam, BIDS, Bids Scotland, Consumer Change, Cork, Creative Places, Development Trusts, Healthy Ageing, High Streets, Local Authorities, Localisation, Place Standard, Places, Policy, Public Realm, Retail Change, Retail Policy, Retailers, Scotland's Improvement Districts, Scotland's Town and High Streets, Scotland's Towns Partnership, Scottish Government, Scottish Retailing, Small Towns, Streetscapes, Town Centre Action Plan, town centre first, Town Centre Living, Town Centre Review, Town Centres, Towns, Uncategorized, Urban | Tagged , , , , , , , , , , , , , | Leave a comment

Towns and Town Centres in Scotland: reflections six years on from Fraser

I was recently asked to do a 10 minute reflection on the state of towns and town centres in Scotland and the work that has derived from the Fraser Review (the National Review of Town Centres) and from Scotland’s Towns Partnership. … Continue reading

Posted in BIDS, Bids Scotland, Consumer Change, Consumer Lifestyle, Creative Places, Development Trusts, Government, High Streets, Internet shopping, Local Authorities, Mary Portas, Online Retailing, Place Standard, Places, Planning, Policy, Rates, Regeneration, Reinvention, Rents, Retail Change, Retail Policy, Retailers, Scotland's Improvement Districts, Scotland's Town and High Streets, Scotland's Towns Partnership, Scottish Government, Tax, TCRF, Town Centre Action Plan, town centre first, Town Centre Review, Town Centres, Towns, Uncategorized, Understanding Scottish Places | Tagged , , , , , , , , , , | 2 Comments

Going Self-Service – a 70 year old revolution?

A few weeks ago a journalist rang and asked about the introduction of self-service retailing into the UK.  A particular question was about the way in which retailers converting to self-service in the 1940s and 1950s knew what to do … Continue reading

Posted in Consumer Change, Customer Service, Express Dairies, Food Retailing, Historic Shops, History, Retail Change, Retail History, Retail innovation, Retailers, Retailing, Self-checkout, Self-Service, Small Shops, Tesco, Uncategorized, USA | Tagged , , , , , , | Leave a comment

London’s Welsh Dairies: The Welsh Milk Trade

As a child I remember people mentioning the ‘milk train’ between London and South Wales, but was never sure if it was first up or last down or both. Before I married, my fiancée and I went to stay in … Continue reading

Posted in Books, Buildings, Consumer Change, Consumers, Customer Service, distribution, Food, Food Retailing, Heritage, High Streets, Historic Shops, History, Independents, London, MIlk, Retail Change, Retail History, Sanders Bros, Shopfronts, Signage, Uncategorized, Urban History, Wales | Tagged , , , , , , , , , , , , , | 1 Comment

Efficiency or Idiocy?

For some time it has been apparent that Dave Lewis has been determined to address the ‘bloat’ in Tesco and cut back on all sorts of things.  In the big picture out have gone most of the diversifications of the … Continue reading

Posted in Boots, Competition, Consumer Change, Consumers, Costs, Customer Service, distribution, Food Retailing, Local Retailers, Pharmacy, Plastic Bags, Retailers, Self-checkout, Stirling, Tax, Tesco, Uncategorized | Tagged , , , , , , , , , , , , , | 8 Comments

Vacancies and Store Closures

Over the last few years, vacancies and store closures have not been out of the news.  Whilst vacancy levels may have dropped off from their peak a few years ago, there is a continuation of stories about the closure rates … Continue reading

Posted in Closure, Competition, Consumer Change, Government, High Streets, Local Data Company, Places, Public Realm, Retail Change, Retail Economy, Retail Failure, Retailers, Retailing, Scotland, Scotland's Town and High Streets, Scotland's Towns Partnership, Scottish Government, Scottish Retailing, Shop Numbers, Store Closures, Tax, Town Centre Review, Town Centres, Towns, Uncategorized, Vacancies | Tagged , , , , , , , , , , , , | 2 Comments

The Next Ten Years of Grocery Retailing?

Given we are less than 10 weeks away from Brexit and the possible end of the grocery world as we know, writing a post about retailing a decade ahead seems foolhardy (spoiler alert; it is).  But bear with me. Let’s … Continue reading

Posted in Amazon, Asda, Brexit, Competition, Consumer Change, Customer engagement, Food Retailing, Property, Reinvention, Retail Change, Retail Failure, Sainsbury, Store Closures, Tesco, Uncategorized | Tagged , , , , , , , , , | Leave a comment