Author: Leigh Sparks
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January 2024 – Roll over of some areas for new year, plus The Economics Observatory piece on Christmas trading (see commentaries tab)
May 2023 – Two new articles and a book chapter noted on the Journal Articles page
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Tag Archives: Self-service checkouts
Stirlingretail.com : The 2023 Review
It’s that time of year again. The blog is another year older, but certainly not any wiser. At this point I normally reflect on the visitor activity on the blog during the year – and this year is going to … Continue reading
Posted in Branding, Bristol Pound, Cinemas, Cooperatives, Eataly, Grocery retailing, High Streets, Internet shopping, Market Shares, New Future for Scotland's Towns, Online Retailing, Places, Retailers, Retailing, Royal society of Edinburgh, Scotland's National Academy, Scotland's Town and High Streets, Scottish Retailing, Self-Service, Town Centre Action Plan, Town Centres, Towns
Tagged A New Future for Scotland's Towns, Branding, Cinemas, Cooperative Movement, Eataly, Grocery market, Internet Sales, Market Shares, Place, Review, Royal Societyt of Edinburgh, Scotland, Self-service checkouts, Stirling Council, Stirling Retail, Town Centres, towns, Welsh Dairies
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Is it the End for Self-Checkouts?
A few weeks ago, an announcement by Booths (the north west of England supermarket chain) sparked a lot of media interest and column inches. They had decided to remove self-checkouts from all bar two of their stores. Was this the … Continue reading
Posted in Academics, Booths, Checkouts, Consumers, Customer engagement, Customer Service, Employees, Marks and Spencer, Retailers, Retailing, Self-checkout, Self-Scanning, Self-Service, Technology
Tagged Booths, Customer loyalty, Marks and Spencer, Retailing, Self-checkout, Self-Service, Self-service checkouts, Staffing, Tills
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