Category Archives: Marks and Spencer

Strange Things in Self-Service

My twitter timeline has been populated recently by photos of retailers doing, for me, some strange things with self-service tills.  These tills have popped up everywhere over the last decade and not always to universal acclaim.  B&Q and WH Smith … Continue reading

Posted in Amazon Fresh, Amazon Go, Clothing, Consumers, Customer Service, Employment practices, Experiential, Functional Retailing, Marks and Spencer, Retail Change, Sainsbury, Self-checkout, Self-Scanning, Self-Service, Uncategorized | Tagged , , , , , , , , , , , , , | 2 Comments

The Conversation: UK Retailers Christmas Trading Updates

The University of Stirling is a supporter of The Conversation and I published a piece there on the 12th January about the recent UK retailer trading updates from Christmas. I reblog it below. The starting point for the piece was … Continue reading

Posted in Aldi, Christmas, City Centres, Consumer Change, Consumers, Cost of Living, Covid19, Discounters, Grocery, High Streets, Independents, Internet shopping, Local Retailers, Market Shares, Marks and Spencer, Next, Retailers, Retailing, The Conversation, Town Centres, Towns | Tagged , , , , , , , , , , , , , , , , , , , | 1 Comment

Departing Stores and Place Vandalism

“Loss of local identity is a powerful factor that can influence the social and economic wellbeing of a town. By preserving the fabric of distinctive historic buildings, particularly those as prominent as former department stores, residents can recover a sense … Continue reading

Posted in Architecture, Buildings, City Centres, Department Stores, Design, Edinburgh, Heritage, High Streets, Historic Shops, Marks and Spencer, Oxford Street, Places, Town Centres, Urban History | Tagged , , , , , , , , , , , , , , , , , , , | 4 Comments