Author: Leigh Sparks
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May 2023 – Two new articles and a book chapter noted on the Journal Articles page
February 2023 – New piece for The Conversation on online retailing (see commentaries tab)
January 2023 – Roll over of some areas for new year, plus The Conversation piece on Christmas trading updates published (see commentaries tab) and main posts
December 2022 – End of year tidying up and re-arrangement, including link to EDAS podcast on places and towns (see presentations tab)
Top Posts & Pages
- Public Health, Taxation and Food Retailing
- Transformative Food Retailing, Data and Consumers
- The Buttercup Dairy Company
- London's Welsh Dairies: The Welsh Milk Trade
- Food, health and data: developing transformative food retailing
- Twenty One Years of UK Grocery Market Share
- Internet sales as a percentage of retail sales in the UK
- UK Grocery Market Share 1997-2019
- Turmoil at Tesco
- Grocery Market Shares in the UK 2020
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Tag Archives: technology
Strange Things in Self-Service
My twitter timeline has been populated recently by photos of retailers doing, for me, some strange things with self-service tills. These tills have popped up everywhere over the last decade and not always to universal acclaim. B&Q and WH Smith … Continue reading
Posted in Amazon Fresh, Amazon Go, Clothing, Consumers, Customer Service, Employment practices, Experiential, Functional Retailing, Marks and Spencer, Retail Change, Sainsbury, Self-checkout, Self-Scanning, Self-Service, Uncategorized
Tagged Amazon Fresh, Amazon Go, Clothing, Consumers, Costs, Customer service, Marks and Spencer, Retail, Retail Employment, Sainsbury, Self-checkout, Self-Scanning, Self-Service, technology
2 Comments
Independent Retailing During and After the Pandemic: Tell your Stories
In my last post one of the statements that garnered quite a lot of attention was “As an example, I am hearing of (and locally seeing) quite a lot of local independent businesses opening up, and a better realism of … Continue reading
Posted in #IndieHour, Bill Grimsey, Collaboration, Community, Convenience, Entrepreneurship, Government, Independents, Local Retailers, Online Retailing, Pandemic, Retailers, Retailing, Scotland, Scotland Loves Local, Scotland's Improvement Districts, Scotland's Towns Partnership, Uncategorized, Wholesaling
Tagged #IndieHour, Community, Convenience, Covid-19, Grimsey, Independent Retailing, independents, Lockdown, Online retailing, Pandemic, Retailing, Scotland, Scotland Loves Local, technology, Wholesalers
2 Comments
Lockdown 1990s style
I am one of the fortunate ones, living in a large house with a garden. I’ve always grown fruit and veg and have been making my own bread since 2007. I also spent nearly 10 weeks locked-in in the house … Continue reading
Posted in Click and Collect, Connectivity, Consumers, Covid19, Home Delivery, Internet, Internet shopping, Localisation, Lockdown, Online Retailing, Orkney, Social Inequality, Technology, Uncategorized
Tagged Community, Consumers, Covid-19, Internet, Lockdown, Online shopping, Poverty, Social Inequality, technology
3 Comments
Retail Armageddon or Reinvention?
On the 3rd March, the University of Stirling, the Stirling Management School and the Institute for Retail Studies were very pleased to host the Chief Executive of the British Retail Consortium, Helen Dickinson, OBE. In front of an audience of … Continue reading
Posted in Accounting, BRC, Brexit, Consumer Change, Employees, Government, Institute for Retail Studies, Internet shopping, Legislation, Local Retailers, Online Retailing, Rates, Regeneration, Regulation, Reinvention, Retail brands, Retail Change, Retail Policy, Scottish Government, Scottish Grocers Federation, Scottish Retailing, Small Shops, Technology, Uncategorized, University of Stirling
Tagged Apprenticeships, Brexit, British Retail Consortium, Circular Economy, e-commerce, Institute for Retail Studies, Lily Blanche, Online retailing, Rates, Retail Crime, Retail Futures, Retail Reinvention, Retail Skills, Schuh, Scottish Grocers Federation, Tartan Twist, technology, University of Stirling, Wilkies
5 Comments
HMV – predictable or what?
125 stores, 2200 direct employees, an unknown number of individuals and businesses also linked to, and supplying, the company; the administration and likely demise of HMV would be problematic at any time but between Christmas and New Year it has … Continue reading
Posted in administration, Amazon, Boxing Day, Closure, Competition, Consumer Change, Customer Service, Government, High Streets, HMV, Internet shopping, Local Retailers, Online Retailing, Rates, Record stores, Retail Change, Retail Failure, Tax, Technology, Timpsons, Town Centres, Uncategorized
Tagged administration, Amazon, Boxing Day, Business rates, Christmas, Christmas trading, Digital, HILCO, HMV, Internet, Music, Profits, Record shops, Sales, Streaming, Tax, technology, Timpson
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A New User’s Reflections on Online Grocery Shopping
I am old enough to remember the initial Tesco home shopping trials in Gateshead in the early 1980s (Gateshead Shopping and Information System) when home shopping via Videotex (look it up if you don’t know) was seen as being a … Continue reading
Posted in Availability, Consumer Change, Food Retailing, Gateshead SIS, History, Internet shopping, Local Authorities, Online Retailing, Retail Change, Service Quality, Supply Chains, Television, Tesco
Tagged Amazon, Computing, Gateshead SIS, Groceries, Home Shoppng, internet shopping, technology, Tesco, Videotex
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The Future of Work in Retailing? Just Walk Out
There has been quite a lot of attention in the last few days on the Amazon Go unit in Seattle being opened to the public. Much has focused on whether this is the end of retail work and how fast … Continue reading
Posted in Amazon Go, Asda, Automation, BRC, Consumers, Contactless, Convenience stores, Employees, Employment, Food Retailing, Hypermarkets, management, Retail Change, Retailers, Sainsbury, Self-Scanning, Tesco, Urban, WH Smith
Tagged Amazon Go, Asda, BRC, Consumers, Contactless, Employees, Full-time, Just Walk Out, management, Retail Employment, Retail work, Sainsbury, Self-checkouts, technology, Tesco, WH Smith
2 Comments
Vending Machines and the Internet
I first encountered John Dawson when I was working in the City Council in Townsville, Northern Queensland. I was on a four-month exchange as a student and had been asked to do some research on shopping centres. As a consequence … Continue reading
Navigating The New Retail Landscape
Readers of this blog will be aware of the occasional use of guest bloggers and of book reviews. A couple of weeks ago my colleague Steve Burt showed me a new retail book he had bought, authored by two contemporaries … Continue reading
Posted in Academics, Books, Consumer Change, Consumers, Customer engagement, International Retailing, Internet, Multichannel, Retail Change, Retail leadership, Retailers, Strategy, Technology
Tagged Books, Customer engagement, Internet, Omni-Channel, Retail, Retail Change, Retail leadership, Strategy, technology
1 Comment
Re-imagining the High Street with Technology
The Grimsey Review of 2013 very strongly made the case that the high street of the future (or indeed of the present) has to embrace the digital world into which many of us have increasingly moved. As technology and consumers … Continue reading
Posted in Bill Grimsey, Car Parking, High Streets, Independents, Loyalty, Multichannel, Online Retailing, Regeneration, Technology, Town Centres
Tagged Digital, High Streets, Loyalty, technology, Town Centres
1 Comment
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