Tag Archives: Innovation

Going Self-Service – a 70 year old revolution?

A few weeks ago a journalist rang and asked about the introduction of self-service retailing into the UK.  A particular question was about the way in which retailers converting to self-service in the 1940s and 1950s knew what to do … Continue reading

Posted in Consumer Change, Customer Service, Express Dairies, Food Retailing, Historic Shops, History, Retail Change, Retail History, Retail innovation, Retailers, Retailing, Self-checkout, Self-Service, Small Shops, Tesco, Uncategorized, USA | Tagged , , , , , , | Leave a comment

The Next Ten Years of Grocery Retailing?

Given we are less than 10 weeks away from Brexit and the possible end of the grocery world as we know, writing a post about retailing a decade ahead seems foolhardy (spoiler alert; it is).  But bear with me. Let’s … Continue reading

Posted in Amazon, Asda, Brexit, Competition, Consumer Change, Customer engagement, Food Retailing, Property, Reinvention, Retail Change, Retail Failure, Sainsbury, Store Closures, Tesco, Uncategorized | Tagged , , , , , , , , , | Leave a comment

Your Town Centre: An Innovation Challenge

“See the world as you want it to be, not the way it is” There’s been much discussion over the last few years about the need for a new narrative or story for Scotland’s Town Centres, not least in the … Continue reading

Posted in BIDS, Community Development, Development Trusts, Entrepreneurship, Government, Innovation, Regeneration, Scotland's Town and High Streets, Scotland's Towns Partnership, Town Centre Review, Town Centres | Tagged , , , , , | Leave a comment

Business Improvement Districts: Gatherings and Huddles

As I have written before, in reading this post you have to remember that I am a Board Member of BIDs (Business Improvement Districts) Scotland and thus believe they have a role to play in Scotland and in Scotland’s town … Continue reading

Posted in BIDS, Entrepreneurship, Festivals, Food Retailing, Food Tourism, Heritage, Innovation, Markets, Places, Scotland Food and Drink, Scotland's Town and High Streets, Town Centre Review, Town Centres | Tagged , , , , , | Leave a comment