Category Archives: Tesco

Going Self-Service – a 70 year old revolution?

Posted on September 30, 2019 by

A few weeks ago a journalist rang and asked about the introduction of self-service retailing into the UK.  A particular question was about the way in which retailers converting to self-service in the 1940s and 1950s knew what to do … Continue reading →

Posted in Consumer Change, Customer Service, Express Dairies, Food Retailing, Historic Shops, History, Retail Change, Retail History, Retail innovation, Retailers, Retailing, Self-checkout, Self-Service, Small Shops, Tesco, Uncategorized, USA | Tagged , , , , , , | Leave a comment

UK Grocery Market Share 1997-2019

Posted on September 2, 2019 by

One of the by-products of our data rich age, is that more data is available ever more frequently.  Our attention spans have collapsed and if we don’t get a weekly, daily or hourly update then we begin to panic.  And … Continue reading →

Posted in Aldi, Asda, CMA, Competition, Competition and Markets Authority, Food, Food Retailing, Grocery, Lidl, Longitudinal Data, Market Shares, Morrisons, Retail Change, Retailers, Retailing, Sainsbury, Tesco, Uncategorized | Tagged , , , , , , , , , , , , , , , | Leave a comment

Efficiency or Idiocy?

Posted on May 24, 2019 by

For some time it has been apparent that Dave Lewis has been determined to address the ‘bloat’ in Tesco and cut back on all sorts of things.  In the big picture out have gone most of the diversifications of the … Continue reading →

Posted in Boots, Competition, Consumer Change, Consumers, Costs, Customer Service, distribution, Food Retailing, Local Retailers, Pharmacy, Plastic Bags, Retailers, Self-checkout, Stirling, Tax, Tesco, Uncategorized | Tagged , , , , , , , , , , , , , | 8 Comments

The Next Ten Years of Grocery Retailing?

Posted on February 22, 2019 by

Given we are less than 10 weeks away from Brexit and the possible end of the grocery world as we know, writing a post about retailing a decade ahead seems foolhardy (spoiler alert; it is).  But bear with me. Let’s … Continue reading →

Posted in Amazon, Asda, Brexit, Competition, Consumer Change, Customer engagement, Food Retailing, Property, Reinvention, Retail Change, Retail Failure, Sainsbury, Store Closures, Tesco, Uncategorized | Tagged , , , , , , , , , | Leave a comment

Challenging Times in Food Retailing, continued

Posted on October 3, 2018 by

The pressures in the food retailing sector – especially for the ‘legacy’ operators – are well known and continue to build. The rise of the discounters (see the last post), the continuing growth of the internet and the consumer demand … Continue reading →

Posted in Aldi, Asda, CMA, Competition, Competition and Markets Authority, Consumer Change, Discounters, Food Retailing, Internet shopping, Jack's, Lidl, Market Shares, Mergers, Networks, Store Closures, Tesco | Tagged , , , , , , , , , , | 2 Comments

Twenty One Years of UK Grocery Market Share

Posted on August 13, 2018 by

UK Grocery Market Shares are a little dependent on who you believe. In my case, I have chosen one group (initially TNS, subsequently taken over by Kantar) and stuck with them. I have wanted not to focus on the short-term … Continue reading →

Posted in Aldi, Asda, Discounters, Food Retailing, Lidl, Market Shares, Retail Change, Sainsbury, Tesco, Uncategorized | Tagged , , , , | 6 Comments

A New User’s Reflections on Online Grocery Shopping

Posted on June 25, 2018 by

I am old enough to remember the initial Tesco home shopping trials in Gateshead in the early 1980s (Gateshead Shopping and Information System) when home shopping via Videotex (look it up if you don’t know) was seen as being a … Continue reading →

Posted in Availability, Consumer Change, Food Retailing, Gateshead SIS, History, Internet shopping, Local Authorities, Online Retailing, Retail Change, Service Quality, Supply Chains, Television, Tesco | Tagged , , , , , , , , | Leave a comment