Category Archives: Consumer Lifestyle

Queen Bees : Q-commerce, the on-demand world and the changing meaning of online retailing

Online retailing is now close to 30 years old.  It has seen an almost relentless growth over much of this period, accelerated by events such as Black Friday and Christmas, and more recently super-charged by the pandemic and lockdown.  The … Continue reading

Posted in Amazon, Availability, Black Friday, Community, Consumer Lifestyle, Consumers, Convenience stores, Customer Service, Dark Stores, Employment practices, Food Retailing, Home, Home Delivery, Internet, Internet shopping, Just in Time, Office for National Statistics, On demand retailing, Online Retailing, Q-commerce, Retailers, Retailing, Shopping | Tagged , , , , , , , , , , , | 1 Comment

Locavore’s Bigger Plan

I am not sure when I first became aware of Locavore. It certainly was before they launched their Big Plan in 2015. I had a watching interest in the development of social and more sustainable retail food stores and supermarkets, … Continue reading

Posted in Community, Community Interest Company, Consumer Lifestyle, Crowdfunding, Employment practices, Ethics, Food, Food Retailing, Glasgow, Independents, Local Retailers, Localisation, Locavore, Lockdown, organic, Pandemic, Producers, Retail innovation, Retail leadership, Retailing, Scotland, Scotland Food and Drink, Scotland Loves Local, Scottish Local Retailer, Scottish Retailing, Social Change, Stirling, Supermarket, Suppliers, Supply Chains, Sustainability, Sustainable Development, Uncategorized, Veg Boxes, Wages, Waste, Wholesaling | Tagged , , , , , , , , , , , , , , | Leave a comment

An (Un)Happy Anniversary

On the 16th March 2020 I started working from home.  There had been an odd set of circumstances in the run-up to this date. We’d come back from South Africa in late January and I’d felt a little unwell; something … Continue reading

Posted in Amazon, Books, Cardiff, Christmas, Consumer Change, Consumer Lifestyle, Consumers, Covid19, Farmers Markets, Food, Food and Beverage, Food Retailing, Home Delivery, Independents, Internet shopping, Local Retailers, Localisation, Lockdown, Online Retailing, Pandemic, Producers, Products, Retail Change, Retailers, Retailing, Scotland Food and Drink, Scottish Retailing, Small Shops, Stirling, Uncategorized, Wholesaling | Tagged , , , , , , , , , | 1 Comment

Scotland’s Town Centre Action Plan Review

On 1st July 2020, it was announced that an Expert Review Group had been formed by the Scottish Government to undertake an appraisal of the Town Centre Action Plan published in 2013 as a response to the National Review of … Continue reading

Posted in Barclay Review, BIDS, Bids Scotland, Bill Grimsey, Community, Consumer Change, Consumer Lifestyle, Consumers, Government, Health, Internet shopping, Local Retailers, Public Realm, Retail Change, Retailers, Scotland, Scotland's Improvement Districts, Scotland's Town and High Streets, Scotland's Towns Partnership, Scottish Government, Shopping, Town Centre Action Plan, Town Centre Action Plan Review Group, town centre first, Town Centre Living, Town Centre Review, Town Centres, Towns, Uncategorized, Understanding Scottish Places | Tagged , , , , , , , , , , , | 6 Comments

Making Hospital Shops Healthier

Over the last seven or so years, for a variety of personal reasons, I have seen more of the insides of hospitals than I have wanted to.  I am not alone in this at my life stage of course.  Those … Continue reading

Posted in Alcohol, Behavioural Economics, Consumer Lifestyle, Diet and Health, Food Retailing, Food Standards Scotland, Government, Health, Healthcare Retail Standard, Healthy Living, Hospital, Hospital Shops, Institute for Retail Studies, NHS Health Scotland, Promotion, Public Health lev, Regulation, Research, Retailers, Scottish Government, Scottish Grocers Federation, Tobacco, Uncategorized, University of Stirling, Well being | Tagged , , , , , , , , , , , , | 3 Comments

Towns and Town Centres in Scotland: reflections six years on from Fraser

I was recently asked to do a 10 minute reflection on the state of towns and town centres in Scotland and the work that has derived from the Fraser Review (the National Review of Town Centres) and from Scotland’s Towns Partnership. … Continue reading

Posted in BIDS, Bids Scotland, Consumer Change, Consumer Lifestyle, Creative Places, Development Trusts, Government, High Streets, Internet shopping, Local Authorities, Mary Portas, Online Retailing, Place Standard, Places, Planning, Policy, Rates, Regeneration, Reinvention, Rents, Retail Change, Retail Policy, Retailers, Scotland's Improvement Districts, Scotland's Town and High Streets, Scotland's Towns Partnership, Scottish Government, Tax, TCRF, Town Centre Action Plan, town centre first, Town Centre Review, Town Centres, Towns, Uncategorized, Understanding Scottish Places | Tagged , , , , , , , , , , | 4 Comments

Food and Retailing Cultures: Zaragoza

On a few occasions before, I have come back from somewhere and commented on the quality of food and/or retail culture that I have observed. I have then contrasted it with our own paucity of offer. I know this can … Continue reading

Posted in Architecture, Consumer Lifestyle, Food, Food Retailing, Heritage, Lisbon, Local Retailers, Markets, Places, Retail History, Retail Planning, Shopfronts, Signage, Spaces, Streetscapes, Town Centres, Uncategorized, Urban History | Tagged , , , , , , , , | Leave a comment

Return to Sender? Deposit Return Schemes

I am in the fortunate position of being able to get involved in two Scottish Parliament Cross Party Groups; one on Towns and Town Centres linked to Scotland’s Towns Partnership, and one on Independent Convenience Stores linked to the Scottish … Continue reading

Posted in Community Grocer, Consumer Lifestyle, Convenience stores, Deposit Return Scheme, Food Retailing, Government, Keep Scotland Beautiful, Legislation, Local Retailers, Public Realm, Regulation, Retailers, Retailing, Returns, Reverse Vending, Scottish Government, Scottish Grocers Federation, Small Shops, Uncategorized, Vending Machines | Tagged , , , , , , , | Leave a comment

Feargal Quinn 1936-2019

On the 25th April, it was announced that Feargal Quinn the legendary Irish retail businessman, founder of Superquinn, had passed away.   The President of Ireland said There have been many tributes and obituaries to him in the days that have … Continue reading

Posted in Alumni, Consumer Lifestyle, Customer engagement, Customer Service, Food Retailing, Ireland, Retail leadership, Retailers, Retailing, Supermarket, Superquinn, Uncategorized, University of Stirling | Tagged , , , , , , , | Leave a comment

Herkku Food Market Delicatessen – Helsinki

Visiting Helsinki for a couple of days (see blog here) allowed me also to experience a guided visit to the S-Group’s Herkku Food Market Delicatessen in the basement of the Stockmann Department Store.  Stockmann is an institution in Finland, being … Continue reading

Posted in Consumer Lifestyle, Cooperatives, Customer Service, Delicatessen, Deposit Return Scheme, Finland, Food, Food and Beverage, Food Retailing, Format, Herkku, Merchandising, Restaurants, Retailers, Retailing, Service Quality, Town Centre Living, Uncategorized | Tagged , , , , , , , , , , , , , , , , , | 1 Comment