Author: Leigh Sparks
-
Follow me on Twitter
My TweetsPage Updates
April 2022 -new journal article published (Journal Articles page) on Twenty-One Years of Going Shopping and Marketing History
January 2022 – removal of some redundant pages, reordering of some material, the addition of some new pages (under Commentaries), and some changes to some of the text throughout
Top Posts & Pages
- Shopping: the cost of living crisis - Q&A with The Conversation
- London's Welsh Dairies: The Welsh Milk Trade
- UK Grocery Market Share 1997-2019
- A Retail Strategy for Scotland
- Co-operative Tokens, Sports Direct and The Bristol Pound
- Departing Stores and Place Vandalism
- Twenty One Years of UK Grocery Market Share
- Grocery Market Shares in the UK 2020
- The Great Tapestry of Scotland in Galashiels
Writing About ...
Archives
- Follow Stirlingretail on WordPress.com
Meta
Category Archives: Self-Service
Going Self-Service – a 70 year old revolution?
A few weeks ago a journalist rang and asked about the introduction of self-service retailing into the UK. A particular question was about the way in which retailers converting to self-service in the 1940s and 1950s knew what to do … Continue reading
Posted in Consumer Change, Customer Service, Express Dairies, Food Retailing, Historic Shops, History, Retail Change, Retail History, Retail innovation, Retailers, Retailing, Self-checkout, Self-Service, Small Shops, Tesco, Uncategorized, USA
Tagged Express Dairies, Innovation, Knowledge Transfer, Retail, Retail History, Self-Service, Tesco
Leave a comment
Easy, it Ain’t
What with the announcement by a number of retailers that they are re-considering the tone of voice and announcements made by their self service checkouts and others who are removing such non-human (inhuman?) equipment, it has not been a good … Continue reading
Stirlingretail 