Author: Leigh Sparks
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February 2023 – New piece for The Conversation on online retailing (see commentaries tab)
January 2023 – Roll over of some areas for new year, plus The Conversation piece on Christmas trading updates published (see commentaries tab) and main posts
December 2022 – End of year tidying up and re-arrangement, including link to EDAS podcast on places and towns (see presentations tab)
April 2022 -new journal article published (Journal Articles page) on Twenty-One Years of Going Shopping and Marketing History
Top Posts & Pages
- Personal Announcement: FRSE
- Twenty One Years of UK Grocery Market Share
- Retail Branding: it's not (just) private label
- Logistics and Retail Management 5th Edition
- Scotland's Shops and Shopfronts: history and future?
- Locavore's Bigger Plan
- Economic Trends in the Retail Sector, Great Britain: 1989 to 2021
- Strange Things in Self-Service
- UK Grocery Market Share 1997-2019
- Internet sales as a percentage of retail sales in the UK
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Tag Archives: Customers
Debenhams and Tesco
It is necessary to start this blog post by reflecting that underneath the news stories and headlines are real personal stories in which individuals are losing their jobs. Too often it is easy to focus on the store closure and … Continue reading
Posted in administration, Consumer Choice, Consumers, CVA, Debenhams, Department Stores, Employees, Rates, Rents, Retail Change, Retail Failure, Sports Direct, Store Closures, Uncategorized
Tagged administration, Customers, Debenhams, Department Stores, Jobs, Mike Ashley, Sports Direct, Store Closures, Tesco
6 Comments
2000 and Counting
This just popped up in my Twitter timeline; a tweet from James Timpson, announcing that Timpson’s had just opened their 2000th store. Now I am pretty sure that Twitter timelines reflect personality traits (hello, Cambridge Analytica, I’ll save you the … Continue reading
Posted in Competition, Consumer Change, CVA, High Streets, Leadership, Retail Change, Retail Failure, Retailers, Service Quality, Store Closures, Timpsons, Towns, Turnaround
Tagged Customers, CVA, Ex-offenders, failure, High Street, Retail, Retail Employment, Service Quality, Success, Timpson
1 Comment
Easy, it Ain’t
What with the announcement by a number of retailers that they are re-considering the tone of voice and announcements made by their self service checkouts and others who are removing such non-human (inhuman?) equipment, it has not been a good … Continue reading