Category Archives: Sale of Goods Act

Ground Down

Last February I wrote about the state of customer service and specifically the failure of KRUPS to honour their manufacturer warranty.  A further two months have now passed and last week I finally got a replacement coffee grinder, but not … Continue reading

Posted in Consumers, Currys, Customer engagement, Customer Service, Legislation, Retailers, Sale of Goods Act, Warranties | Tagged , , , , , , , | Leave a comment