Author: Leigh Sparks
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January 2024 – Roll over of some areas for new year, plus The Economics Observatory piece on Christmas trading (see commentaries tab)
May 2023 – Two new articles and a book chapter noted on the Journal Articles page
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Category Archives: Warranties
Ground Down
Last February I wrote about the state of customer service and specifically the failure of KRUPS to honour their manufacturer warranty. A further two months have now passed and last week I finally got a replacement coffee grinder, but not … Continue reading