Tag Archives: returns

Black and Blue

Some further thoughts on Black Friday, as it has become a disruptive event: The spike in sales was unprecedented, as shown by John Lewis and the figure below (courtesy of @neilretail). This cascaded into problems with store service and then … Continue reading

Posted in Black Friday, Christmas, Cyber Monday, Internet shopping, John Lewis Partnership, Logistics, Online Retailing, Returns, Sales, Supply Chains | Tagged , , , , , | 2 Comments