Author: Leigh Sparks
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March 2021 – Personal Biography redesigned and updated
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October 2020 – Additions of recent articles in Social Science & Medicine and Marketing Theory to the Journal Article section
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Category Archives: Turnaround
2000 and Counting
This just popped up in my Twitter timeline; a tweet from James Timpson, announcing that Timpson’s had just opened their 2000th store. Now I am pretty sure that Twitter timelines reflect personality traits (hello, Cambridge Analytica, I’ll save you the … Continue reading
Posted in Competition, Consumer Change, CVA, High Streets, Leadership, Retail Change, Retail Failure, Retailers, Service Quality, Store Closures, Timpsons, Towns, Turnaround
Tagged Customers, CVA, Ex-offenders, failure, High Street, Retail, Retail Employment, Service Quality, Success, Timpson
1 Comment
Turning Around another Supertanker; Marks and Spencer
It has been a while since I have written about Tesco, Marmite excepting, and the last few times I did, I used the analogy of a supertanker and the relative slowness at which lumbering retail giants see their strategies take … Continue reading
Thoughts on Tesco and M&S
The obvious cheap shot, unresisted by a number on social media so far today, is that whilst Tesco have revealed their Trading Statement for the last 19 weeks, we need to wait a while to see if these figures are … Continue reading