Category Archives: Supply Chains

A New User’s Reflections on Online Grocery Shopping

I am old enough to remember the initial Tesco home shopping trials in Gateshead in the early 1980s (Gateshead Shopping and Information System) when home shopping via Videotex (look it up if you don’t know) was seen as being a … Continue reading

Posted in Availability, Consumer Change, Food Retailing, Gateshead SIS, History, Internet shopping, Local Authorities, Online Retailing, Retail Change, Service Quality, Supply Chains, Television, Tesco | Tagged , , , , , , , , | Leave a comment

Try Before You Buy: A ‘Returns Tsunami’?

The rise of the internet as a channel of purchase and distribution has been a major transformation for consumers and also for many retailers.  Whilst distance selling including mail order had been present for centuries, the internet offers a radically … Continue reading

Posted in Asos, Availability, Catalogues, Consumer Choice, Internet shopping, Loyalty, Membership, Returns, Supply Chains, Sustainable Development, Try before you buy | Tagged , , , , | Leave a comment

Where Good Food is a Religion

Regular readers of this blog will be aware of my passion for Welsh rugby, fresh food and especially markets.  Every so often the stars align and we take ourselves off to Rome where all can be indulged.  And so it … Continue reading

Posted in Campagna Amica, Consumer Lifestyle, Diet and Health, Eataly, Farmers Markets, Food, Food Quality, Food Tourism, Gastronomy, Markets, Producers, Rugby Union, Scotland Food and Drink, Slow Food, Sparks, Supply Chains, Sustainability | Tagged , , , , , , , , , , | Leave a comment

The ‘squeezed middle’ and the domino effect in the grocery supply chain

A popular phrase used in media and other commentary on the UK grocery system is that “Small firms are being ‘squeezed’ by their powerful partners“.   This is shorthand for financial pressures put on SMEs by large organisations such as grocery … Continue reading

Posted in Academics, Brexit, Food Retailing, Governance, Networks, Pressure, Regulation, Relationships, Retailers, Suppliers, Supply Chains, Sustainability, Toblerone | Tagged , , , , , , , , | Leave a comment

An Unholy Trinity: Brexit, Marmite and Toblerone

Last week was all about a divided nation. Were you cheering or crying when Marmite was removed from Tesco’s shelves? The delicious irony that Dave Lewis, CEO of Tesco, used to work for Unilever, the makers of Marmite and various … Continue reading

Posted in Availability, Brands, Brexit, Buying, Discounters, Food Retailing, Internet shopping, Marmite, Pricing, Product Sizes, Relationships, Stock, Supply Chains, Tesco, Toblerone, Unilever | Tagged , , , , , , , , , | 2 Comments

Uncertainty: Brexit and Retailing

This is quite a long post, so apologies. About 10 days before the EU Referendum I wrote an invited article for the Scotsman on the issues for retailing. It was intended as one of a series on different sectors. They … Continue reading

Posted in Academics, Brexit, Buying, Consumers, Costs, European Union, Government, International Retailing, Internet, Online Retailing, Referendum, Regulation, Retailers, Supply Chains | Tagged , , , , , , , , | 1 Comment

Thoughts on Tesco and M&S

The obvious cheap shot, unresisted by a number on social media so far today, is that whilst Tesco have revealed their Trading Statement for the last 19 weeks, we need to wait a while to see if these figures are … Continue reading

Posted in Availability, Click and Collect, Consumer Change, Food Retailing, Logistics, Marks and Spencer, Multichannel, Pricing, Store Closures, Supply Chains, Tesco, Turnaround | Tagged , , , , , | 1 Comment