Category Archives: Retail leadership

Feargal Quinn 1936-2019

Posted on May 2, 2019 by

On the 25th April, it was announced that Feargal Quinn the legendary Irish retail businessman, founder of Superquinn, had passed away.   The President of Ireland said There have been many tributes and obituaries to him in the days that have … Continue reading →

Posted in Alumni, Consumer Lifestyle, Customer engagement, Customer Service, Food Retailing, Ireland, Retail leadership, Retailers, Retailing, Supermarket, Superquinn, Uncategorized, University of Stirling | Tagged , , , , , , , | Leave a comment

Damaged Goods

Posted on July 9, 2018 by

As Private Eye put it, serialised exclusively across all newspapers, this book says that Philip Green is not a nice person.  “Quelle surprise” as they may say in Croydon.  But on the other hand, Oliver Shah is the Sunday Times … Continue reading →

Posted in BHS, Employees, Finance, Government, Leadership, Legislation, Pensions, Philip Green, Politicians, Regulation, Retail Failure, Retail leadership, Shareholders, Uncategorized | Tagged , , , , , , , , , | Leave a comment

“The Ridiculous is no longer Unimaginable”

Posted on March 29, 2017 by

The other day I received an email saying that the 2016-2017 Annual Review of the Retail Think Tank was available.  It can be accessed and downloaded from here. The Retail Think Tank is just over 10 years old, being conceived … Continue reading →

Posted in Black Friday, Brands, Competition, Consumer Change, European Union, International Retailing, Retail Change, Retail Health Index, Retail leadership, Retail Think Tank, Retailers, Store Closures | Tagged , , , , | 5 Comments

Retailing’s Unacceptable Faces

Posted on August 23, 2016 by

Of course, the week I was away on annual leave (and if you love rain, then my home country Wales, had it in buckets) the two House of Commons Select Committee investigations into those captains of industry, Sir Philip Green … Continue reading →

Posted in Agencies, BHS, Employment, Employment practices, Governance, Pensions, Retail Failure, Retail leadership, Select Committees, Sports Direct, Store Closures | Tagged , , , , , , , | 5 Comments

Navigating The New Retail Landscape

Posted on August 8, 2016 by

Readers of this blog will be aware of the occasional use of guest bloggers and of book reviews.  A couple of weeks ago my colleague Steve Burt showed me a new retail book he had bought, authored by two contemporaries … Continue reading →

Posted in Academics, Books, Consumer Change, Consumers, Customer engagement, International Retailing, Internet, Multichannel, Retail Change, Retail leadership, Retailers, Strategy, Technology | Tagged , , , , , , , , | 1 Comment