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Author: Leigh Sparks
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January 2021 – Updates of Media Commentary and Journal Articles page structures
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Category Archives: Opening Hours
Confidence, Cash and Friction: Shopping in Scotland
So, shops (well those not cooped up in an indoor shopping centre) in Scotland are now open. The long road back to re-opening the economy has taken another step forward, and one result is a gigantic queue outside a city … Continue reading
Posted in Cash, Click and Collect, Consumer Change, Consumers, Convenience, Covid19, Employees, Friction, High Streets, Home Delivery, Internet shopping, Lockdown, Online Retailing, Opening Hours, Queuing, Retail Change, Scotland, Scotland's Town and High Streets, Scottish Retailing, Shopping, Shopping Centres, Social Distancing, Town Centres, Uncategorized
Tagged Cash, Consumer Confidence, Convenience, Covid-19, Delivery, Friction, Lockdown, Online, Opening, Queuing, Retail, Scotland, Social Distancing, Staff
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Fight Time? The Boxing Day Petition
The issue of opening hours for shops is something that has been an ever-present during my time as an academic. The product-based absurdities of the late 1970s and early 1980s were eventually swept away as opening hours were modernised and … Continue reading
Posted in Alcohol, Black Friday, Boxing Day, Campaigns, Christmas, Consumer Lifestyle, Cyber Monday, Employees, Employment, Employment practices, Government, Internet shopping, Legislation, Online Retailing, Opening Hours, Petitions, Regulation, Small Shops, Supermarket
Tagged Alcohol, Boxing Day, Christmas, Delivery, Employees, Legislation, Online retailing, Opening Hours, Petitions, Supermarkets
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Vending Machines and the Internet
I first encountered John Dawson when I was working in the City Council in Townsville, Northern Queensland. I was on a four-month exchange as a student and had been asked to do some research on shopping centres. As a consequence … Continue reading
Professorial Provocations, the Burg(h)ers of St Andrews and Other Stories
A few weeks ago I was invited to a Public Finance/Deloitte roundtable on town centres and the high street, and asked to do an introductory piece to kick it off. I went with one my”professorial provocations” about which I’ve written … Continue reading
Posted in Consumers, Food Retailing, Government, High Streets, MSPs, Opening Hours, Retailers, Scotland's Town and High Streets, Technology, Town Centre Review, Town Centres, Vending Machines
Tagged Action Plan, High Streets, Scotland's Towns, Scottish Government, Town Centres, Vending Machines
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Don’t Bank On It
I was in a Building Society branch last Saturday morning in the centre of Stirling – a rare enough occurrence on its own, but made more interesting by the conversation going on next to me. The customer had a problem … Continue reading
Posted in Banks, Customer Service, Internet shopping, Marks and Spencer, Opening Hours
Tagged Banks, M&S, Opening Hours, Retail, Service
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