Category Archives: Opening Hours

Confidence, Cash and Friction: Shopping in Scotland

Posted on June 29, 2020 by

So, shops (well those not cooped up in an indoor shopping centre) in Scotland are now open. The long road back to re-opening the economy has taken another step forward, and one result is a gigantic queue outside a city … Continue reading →

Posted in Cash, Click and Collect, Consumer Change, Consumers, Convenience, Covid19, Employees, Friction, High Streets, Home Delivery, Internet shopping, Lockdown, Online Retailing, Opening Hours, Queuing, Retail Change, Scotland, Scotland's Town and High Streets, Scottish Retailing, Shopping, Shopping Centres, Social Distancing, Town Centres, Uncategorized | Tagged , , , , , , , , , , , , , | Leave a comment

Retail Armageddon

Posted on March 23, 2020 by

A couple of weeks ago we were delighted to have Helen Dickenson, Chief Executive of the British Retail Consortium deliver our Retail Futures lecture. Her title, Retail Armageddon or Reinvention? and her presentation were about the retail restructuring underway. Three … Continue reading →

Posted in Community, Community Grocer, Consumers, Cooperative Group, Covid19, Employment, Food Retailing, Local Retailers, Logistics, Opening Hours, Panic buying, Retailers, Retailing, Scottish Retail Consortium, Shopping, Supermarket, Supply Chains, Uncategorized | Tagged , , , , , , , , , , | 3 Comments

Fight Time? The Boxing Day Petition

Posted on December 5, 2016 by

The issue of opening hours for shops is something that has been an ever-present during my time as an academic.  The product-based absurdities of the late 1970s and early 1980s were eventually swept away as opening hours were modernised and … Continue reading →

Posted in Alcohol, Black Friday, Boxing Day, Campaigns, Christmas, Consumer Lifestyle, Cyber Monday, Employees, Employment, Employment practices, Government, Internet shopping, Legislation, Online Retailing, Opening Hours, Petitions, Regulation, Small Shops, Supermarket | Tagged , , , , , , , , , | 6 Comments

Vending Machines and the Internet

Posted on November 28, 2016 by

I first encountered John Dawson when I was working in the City Council in Townsville, Northern Queensland.  I was on a four-month exchange as a student and had been asked to do some research on shopping centres.  As a consequence … Continue reading →

Posted in Academics, Automation, Consumer Lifestyle, Farm Shops, Online Retailing, Opening Hours, Restaurants, Singapore, Technology, Uncategorized, Vending Machines | Tagged , , , , , , | Leave a comment

Professorial Provocations, the Burg(h)ers of St Andrews and Other Stories

Posted on December 12, 2013 by

A few weeks ago I was invited to a Public Finance/Deloitte roundtable on town centres and the high street, and asked to do an introductory piece to kick it off. I went with one my”professorial provocations” about which I’ve written … Continue reading →

Posted in Consumers, Food Retailing, Government, High Streets, MSPs, Opening Hours, Retailers, Scotland's Town and High Streets, Technology, Town Centre Review, Town Centres, Vending Machines | Tagged , , , , , | Leave a comment

Don’t Bank On It

Posted on July 18, 2012 by

I was in a Building Society branch last Saturday morning in the centre of Stirling – a rare enough occurrence on its own, but made more interesting by the conversation going on next to me. The customer had a problem … Continue reading →

Posted in Banks, Customer Service, Internet shopping, Marks and Spencer, Opening Hours | Tagged , , , , | Leave a comment