Category Archives: Multichannel

E-commerce: economic growth and empowerment of women and girls

This evening (18 January) I am a member of a panel at an online Royal Society of Arts (RSA) event looking at the topic of female growth and empowerment in the field of e-commerce.  The invitation came from Ann-Maree Morrison … Continue reading

Posted in Amazon, Climate Emergency, e-commerce, Education, Entrepreneurship, High Streets, Independents, Internet, Internet shopping, Multichannel, Office for National Statistics, Online Retailing, Retailers, Retailing, Small Shops, Town Centres | Tagged , , , , , , | Leave a comment

Ten years on stirlingretail.com

Ten years ago today (6th April 2011) I put up my very first post on this blog.  My intention was really two fold.  First I wanted to have a place to collect and publicise retail things so as to avoid … Continue reading

Posted in Academics, Consumer Change, Convenience, Convenience stores, High Streets, Internet, Internet shopping, Local Retailers, Market Shares, Mary Portas, Multichannel, Online Retailing, Red Tape, Regulation, Retail Change, Retail Sales, Scotland, Scotland's Town and High Streets, Scottish Government, Scottish Grocers Federation, Scottish Retail Consortium, Scottish Retail Sales, Shopfronts, Stirling, Tesco, Town Centres, Towns, Uncategorized, Waitrose | Tagged , , , , , , , , , , , | Leave a comment

Tracking the Impact of Lockdown on Retailers

The impact of COVID-19 has hit retailers in different ways. We are now beginning to see the official figures and some retailers have provided updates. As anticipated in a previous post, the April sales figures for Scotland showed a massive … Continue reading

Posted in B&Q, Click and Collect, Consumers, Contactless, Covid19, Employment practices, Food, Home Delivery, Internet, Internet shopping, Kingfisher, Lockdown, Multichannel, Next, Online Retailing, Poland, Regulation, Retail Change, Retail Sales, Retailers, Sainsbury, Screwfix, Uncategorized | Tagged , , , , , , , , , , , , | 2 Comments

Retailing, Shopping and Covid-19

Over the last couple of months I have produced on this blog a range of pieces around retailing, shopping and the coronavirus pandemic.  There will no doubt be more to be said as the situation develops. One of these pieces … Continue reading

Posted in Community, Consumer Change, Consumers, Covid19, Employment, Employment practices, Government, High Streets, Independents, Institute for Retail Studies, Internet shopping, Lockdown, Multichannel, Online Retailing, Panic buying, Places, Public Policy, Reinvention, Retail Change, Retail Policy, Retail Sales, Retailers, Retailing, Scotland's Town and High Streets, Scotland's Towns Partnership, Scottish Government, Scottish Retailing, Shopping, Social Inequality, Tax, Town Centres, Towns, Uncategorized, University of Stirling | Tagged , , , , , , , , , , , , , , , | 4 Comments

Singapore Swing

My current dose of warm weather in Singapore and soon in Hong Kong is mainly about meeting and talking to partners of the University of Stirling in my capacity as Deputy Principal for Internationalisation and Graduate Studies. It is good … Continue reading

Posted in Academics, Consumer Change, Consumer Lifestyle, Consumers, Convenience stores, Experiential, Multichannel, Retail brands, Retailers, Singapore | Tagged , , , , , , , , , , , | Leave a comment

Navigating The New Retail Landscape

Readers of this blog will be aware of the occasional use of guest bloggers and of book reviews.  A couple of weeks ago my colleague Steve Burt showed me a new retail book he had bought, authored by two contemporaries … Continue reading

Posted in Academics, Books, Consumer Change, Consumers, Customer engagement, International Retailing, Internet, Multichannel, Retail Change, Retail leadership, Retailers, Strategy, Technology | Tagged , , , , , , , , | 1 Comment

And now for some good news: Dixons Carphone and Dyson Openings

As promised, after my rather pessimistic review of some recent retail stories in the last blog, I want to turn to something a little more positive.  The stories below that caught my attention are in one way the other side … Continue reading

Posted in BrickMeetsClick, Consumer Lifestyle, Design, Dixons Carphone, Dyson, Electronics, Engineering, Experiential, Flagship, London, Multichannel, Oxford Street, Pop-Up Shops, Space, Tesco | Tagged , , , , , , , , | Leave a comment

The Conversation: BHS

The University of Stirling is a supporter of The Conversation and I published a piece there today on the travails of BHS. I reblog it here. You will also see and read some other media coverage of mine in other … Continue reading

Posted in administration, BHS, Closure, Competition, Consumer Change, Department Stores, Finance, High Streets, Multichannel, Resilience, Store Closures, Town Centres, Variety Stores | Tagged , , , , , , , | 1 Comment

Super Thursday?

Last Thursday was dubbed Super Thursday by a number of analysts due to the sheer volume of results, trading updates and other news expected from retail companies. It did not disappoint in that Morrisons sold off their convenience stores and … Continue reading

Posted in Aldi, Competition, Convenience stores, Discounters, Discounts, Food Retailing, Lidl, Local Retailers, Multichannel, Places, Post Offices, Pound Shops, Poundland, Scottish Grocers Federation, Understanding Scottish Places, USP | Tagged , , , , , , , , , | 2 Comments

Thoughts on Tesco and M&S

The obvious cheap shot, unresisted by a number on social media so far today, is that whilst Tesco have revealed their Trading Statement for the last 19 weeks, we need to wait a while to see if these figures are … Continue reading

Posted in Availability, Click and Collect, Consumer Change, Food Retailing, Logistics, Marks and Spencer, Multichannel, Pricing, Store Closures, Supply Chains, Tesco, Turnaround | Tagged , , , , , | 1 Comment