Category Archives: Home Delivery

Confidence, Cash and Friction: Shopping in Scotland

So, shops (well those not cooped up in an indoor shopping centre) in Scotland are now open. The long road back to re-opening the economy has taken another step forward, and one result is a gigantic queue outside a city … Continue reading

Posted in Cash, Click and Collect, Consumer Change, Consumers, Convenience, Covid19, Employees, Friction, High Streets, Home Delivery, Internet shopping, Lockdown, Online Retailing, Opening Hours, Queuing, Retail Change, Scotland, Scotland's Town and High Streets, Scottish Retailing, Shopping, Shopping Centres, Social Distancing, Town Centres, Uncategorized | Tagged , , , , , , , , , , , , , | Leave a comment

Tracking the Impact of Lockdown on Retailers

The impact of COVID-19 has hit retailers in different ways. We are now beginning to see the official figures and some retailers have provided updates. As anticipated in a previous post, the April sales figures for Scotland showed a massive … Continue reading

Posted in B&Q, Click and Collect, Consumers, Contactless, Covid19, Employment practices, Food, Home Delivery, Internet, Internet shopping, Kingfisher, Lockdown, Multichannel, Next, Online Retailing, Poland, Regulation, Retail Change, Retail Sales, Retailers, Sainsbury, Screwfix, Uncategorized | Tagged , , , , , , , , , , , , | 1 Comment