Category Archives: Home Delivery

Queen Bees : Q-commerce, the on-demand world and the changing meaning of online retailing

Online retailing is now close to 30 years old.  It has seen an almost relentless growth over much of this period, accelerated by events such as Black Friday and Christmas, and more recently super-charged by the pandemic and lockdown.  The … Continue reading

Posted in Amazon, Availability, Black Friday, Community, Consumer Lifestyle, Consumers, Convenience stores, Customer Service, Dark Stores, Employment practices, Food Retailing, Home, Home Delivery, Internet, Internet shopping, Just in Time, Office for National Statistics, On demand retailing, Online Retailing, Q-commerce, Retailers, Retailing, Shopping | Tagged , , , , , , , , , , , | 1 Comment

Retail Impact Assessments: Time for a Rethink?

This is the second in a linked series of posts.  The next one reflects on existing out-of-town developments and what we need to do about them.  The first was on the draft National Planning Framework 4 (NPF4).  In that post … Continue reading

Posted in 20 Minute Neighbourhood, community wealth building, Consumer Change, Convenience, Convenience stores, Home Delivery, Internet shopping, Land Use Planning, Local Authorities, New Future for Scotland's Towns, Pandemic, Places, Planning, Public Policy, Retail Change, Retail Impact Assessments, Retail Planning, Retail Policy, Scotland's Town and High Streets, Scotland's Towns Partnership, Scottish Government, Scottish Planner, Scottish Retailing, Sequential Approach, Spatial Planning, Town & Country PLanning, town centre first, Town Centre Review, Town Centres, Towns | Tagged , , , , , , , , , , , , , , , , , , , , | 4 Comments

“Against All Odds” – Independent Business Success Stories

Over the last decade or so Bill Grimsey has carved out a niche in directing a review team to look at high streets, town centres and retailing and to present ideas for what we should do about improving them.  Summarising … Continue reading

Posted in Bill Grimsey, Closure, Covid19, Finance, Government, Home Delivery, Independents, Innovation, Local Retailers, Online Retailing, Rates, Retailers, Retailing, Small Shops, Start-ups | Tagged , , , , , , , , , , | Leave a comment

An (Un)Happy Anniversary

On the 16th March 2020 I started working from home.  There had been an odd set of circumstances in the run-up to this date. We’d come back from South Africa in late January and I’d felt a little unwell; something … Continue reading

Posted in Amazon, Books, Cardiff, Christmas, Consumer Change, Consumer Lifestyle, Consumers, Covid19, Farmers Markets, Food, Food and Beverage, Food Retailing, Home Delivery, Independents, Internet shopping, Local Retailers, Localisation, Lockdown, Online Retailing, Pandemic, Producers, Products, Retail Change, Retailers, Retailing, Scotland Food and Drink, Scottish Retailing, Small Shops, Stirling, Uncategorized, Wholesaling | Tagged , , , , , , , , , | 1 Comment

COVID-19 and Christmas

About six or so weeks ago I completed a piece for the Economics Observatory (@EconObservatory) on the impact of Coronavirus on the UK’s retail sector. You can find my short intro to it on this blog and the full piece … Continue reading

Posted in Availability, Boxing Day, Brexit, Christmas, Consumers, Covid19, distribution, Employees, European Union, Food Banks, Frictionless, Government, Home Delivery, IKEA, Independents, Internet shopping, Just in Time, Local Retailers, Office for National Statistics, Online Retailing, Opening Hours, Panic buying, Regulation, Retail Economy, Retailers, Stirling, Stock, Supply Chains, Uncategorized | Tagged , , , , , , , , , , , , , , , , , , , | 1 Comment

“Retail sales surge close to pre-lockdown levels”

The retail headlines last week were interesting. Based on the latest Office for National Statistics retail sales data (for June 2020), the media packaged up a story about how UK retail sales had surged to pre-lockdown levels and were close … Continue reading

Posted in Consumer Change, Covid19, Data, Food Standards, Home Delivery, Internet shopping, Lockdown, Office for National Statistics, Online Retailing, Retail Change, Retail Sales, Sales, Shopping, Uncategorized | Tagged , , , , , , , | Leave a comment

Grocery Market Shares in the UK 2020

In July of each year I have recorded the  Grcery Market Share of leading retailers in Great Britain as shown by Kantar data. This has been going on since 1997 and I have mentioned this series in this blog before … Continue reading

Posted in Asda, Cooperative Group, Cooperatives, Covid19, Discounters, Food Retailing, Home Delivery, Independents, Internet shopping, Kantar, Lidl, Localisation, Lockdown, Market Shares, Ocado, Online Retailing, Retail Change, Retail Sales, Retailers, Retailing, Tesco, Uncategorized, Wal-Mart | Tagged , , , , , , , , , , , , , , , | 6 Comments

Lockdown 1990s style

I am one of the fortunate ones, living in a large house with a garden.  I’ve always grown fruit and veg and have been making my own bread since 2007.  I also spent nearly 10 weeks locked-in in the house … Continue reading

Posted in Click and Collect, Connectivity, Consumers, Covid19, Home Delivery, Internet, Internet shopping, Localisation, Lockdown, Online Retailing, Orkney, Social Inequality, Technology, Uncategorized | Tagged , , , , , , , , | 3 Comments

Confidence, Cash and Friction: Shopping in Scotland

So, shops (well those not cooped up in an indoor shopping centre) in Scotland are now open. The long road back to re-opening the economy has taken another step forward, and one result is a gigantic queue outside a city … Continue reading

Posted in Cash, Click and Collect, Consumer Change, Consumers, Convenience, Covid19, Employees, Friction, High Streets, Home Delivery, Internet shopping, Lockdown, Online Retailing, Opening Hours, Queuing, Retail Change, Scotland, Scotland's Town and High Streets, Scottish Retailing, Shopping, Shopping Centres, Social Distancing, Town Centres, Uncategorized | Tagged , , , , , , , , , , , , , | Leave a comment

Tracking the Impact of Lockdown on Retailers

The impact of COVID-19 has hit retailers in different ways. We are now beginning to see the official figures and some retailers have provided updates. As anticipated in a previous post, the April sales figures for Scotland showed a massive … Continue reading

Posted in B&Q, Click and Collect, Consumers, Contactless, Covid19, Employment practices, Food, Home Delivery, Internet, Internet shopping, Kingfisher, Lockdown, Multichannel, Next, Online Retailing, Poland, Regulation, Retail Change, Retail Sales, Retailers, Sainsbury, Screwfix, Uncategorized | Tagged , , , , , , , , , , , , | 2 Comments