-
Author: Leigh Sparks
-
Follow me on Twitter
My TweetsPage Updates
2.11.2018 Details of my two new books added – Logistics and Retail Management and Food Retailing and Sustainable Development
12.07.2018 Our final Trading Places column for Town & Country Planning is now available on the Trading Places section of this blog
Top Posts & Pages
- Retail Armageddon - Non Food
- Retail Armageddon
- Retail Branding: it's not (just) private label
- Research Projects
- Albert Gubay 1928-2016
- Co-operative Tokens, Sports Direct and The Bristol Pound
- Retail Armageddon or Reinvention?
- Journal Articles 2017
- Making Hospital Shops Healthier
- Scotland: Housing to 2040
Writing About ...
Archives
- Follow Stirlingretail on WordPress.com
Blogroll
Meta
RSS Feed
Category Archives: Customer engagement
Feargal Quinn 1936-2019
On the 25th April, it was announced that Feargal Quinn the legendary Irish retail businessman, founder of Superquinn, had passed away. The President of Ireland said There have been many tributes and obituaries to him in the days that have … Continue reading
Posted in Alumni, Consumer Lifestyle, Customer engagement, Customer Service, Food Retailing, Ireland, Retail leadership, Retailers, Retailing, Supermarket, Superquinn, Uncategorized, University of Stirling
Tagged Customer service, Entrepreneur, Feargal Quinn, Honorary Degree, Ireland, Retailing, Superquinn, University of Stirling
Leave a comment
The Next Ten Years of Grocery Retailing?
Given we are less than 10 weeks away from Brexit and the possible end of the grocery world as we know, writing a post about retailing a decade ahead seems foolhardy (spoiler alert; it is). But bear with me. Let’s … Continue reading
Posted in Amazon, Asda, Brexit, Competition, Consumer Change, Customer engagement, Food Retailing, Property, Reinvention, Retail Change, Retail Failure, Sainsbury, Store Closures, Tesco, Uncategorized
Tagged Asda, Brexit, Competition, Customer, Grocery, Innovation, McKinsey, Property, Sainsbury, Tesco
Leave a comment
Singapore’s Scary Monsters
Back in the warmth of Singapore for our graduation and alumni events and associated student and other meetings, and there seemed to be only one question people had for me; what could be done about Singapore’s ailing retail sector? On … Continue reading
Posted in Adjacencies, Art, Brands, Corporate branding, Customer engagement, Design, Experiential, Flagship, Food and Beverage, Gentle Monster, Korea, Malls, Online Retailing, Retailers, Retailing, Shopping Centres, Singapore, Space, Vacancies
Tagged Experiential, Food and Beverage, Gentle Monster, Korea, Malls, Shopping Centres, Singapore, Space, Store Adjacencies, Sunglasses, Tourism, Vacancies
1 Comment
BrickMeetsClick: The Lidl Social Price Drop
A few years ago I was invited to became a “Black Belt” on the retail and retail technology site Brick Meets Click. This involves some occasional retail debate and commentary and some interaction with various retail stories and news. I … Continue reading
Navigating The New Retail Landscape
Readers of this blog will be aware of the occasional use of guest bloggers and of book reviews. A couple of weeks ago my colleague Steve Burt showed me a new retail book he had bought, authored by two contemporaries … Continue reading
Posted in Academics, Books, Consumer Change, Consumers, Customer engagement, International Retailing, Internet, Multichannel, Retail Change, Retail leadership, Retailers, Strategy, Technology
Tagged Books, Customer engagement, Internet, Omni-Channel, Retail, Retail Change, Retail leadership, Strategy, technology
1 Comment
