Category Archives: Contactless

Tracking the Impact of Lockdown on Retailers

The impact of COVID-19 has hit retailers in different ways. We are now beginning to see the official figures and some retailers have provided updates. As anticipated in a previous post, the April sales figures for Scotland showed a massive … Continue reading

Posted in B&Q, Click and Collect, Consumers, Contactless, Covid19, Employment practices, Food, Home Delivery, Internet, Internet shopping, Kingfisher, Lockdown, Multichannel, Next, Online Retailing, Poland, Regulation, Retail Change, Retail Sales, Retailers, Sainsbury, Screwfix, Uncategorized | Tagged , , , , , , , , , , , , | 1 Comment

Changing Priorities? The End of the (Retail) World as We Knew It

In the last three posts I have looked at the food vs non-food dichotomy in retailing as COVID19 sweeps through the country.  The figures and situation are astonishing and something no-one predicted a few weeks/months ago. How do we make … Continue reading

Posted in Availability, Community, Consumer Change, Consumer Choice, Consumers, Contactless, Convenience stores, Covid19, Food Retailing, Grocery, Independents, Internet shopping, Local Retailers, Localisation, Non-food retailing, Online Retailing, Panic buying, Producers, Resilience, Retail Change, Retail Sales, Retailers, Small Shops, Supermarket, Suppliers, Supply Chains, Uncategorized | Tagged , , , , , , , , , , , , , , , | Leave a comment

The Future of Work in Retailing? Just Walk Out

There has been quite a lot of attention in the last few days on the Amazon Go unit in Seattle being opened to the public.  Much has focused on whether this is the end of retail work and how fast … Continue reading

Posted in Amazon Go, Asda, Automation, BRC, Consumers, Contactless, Convenience stores, Employees, Employment, Food Retailing, Hypermarkets, management, Retail Change, Retailers, Sainsbury, Self-Scanning, Tesco, Urban, WH Smith | Tagged , , , , , , , , , , , , , , , | 2 Comments