Category Archives: Consumer Change

“Retailers Urge Holyrood Policy Change to Stem Decline”

Under the headline “Retailers urge Holyrood policy change to stem decline”, Scotland on Sunday on the 11th September (article here) reported on a ‘call to arms’ from the Scottish Retail Consortium (SRC) arguing for more support from the Scottish Government … Continue reading

Posted in BRC, Closure, Competition, Consumer Change, Costs, Data, Employment, Internet shopping, Online Retailing, Profits, Retail Change, Retailing, Scotland, Scottish Government, Scottish Retail Consortium, Shop Numbers, Statistics | Tagged , , , , , , , , | 1 Comment

Navigating The New Retail Landscape

Readers of this blog will be aware of the occasional use of guest bloggers and of book reviews.  A couple of weeks ago my colleague Steve Burt showed me a new retail book he had bought, authored by two contemporaries … Continue reading

Posted in Academics, Books, Consumer Change, Consumers, Customer engagement, International Retailing, Internet, Multichannel, Retail Change, Retail leadership, Retailers, Strategy, Technology | Tagged , , , , , , , , | 1 Comment

Retail Branding: it’s not (just) private label

Over a long period, retail branding research, led by Steve Burt, has been one of the main areas of research for my colleagues and myself at the University of Stirling.  I have written a couple of things on branding in … Continue reading

Posted in Academics, Brand Extension, Brands, Consumer Change, Corporate branding, Labelling, Loyalty, Private brands, Private Label, Retail brands, Retail Change, Retailer Branding, Retailers, Retailing | Tagged , , , , , , | Leave a comment

An overview of (UK) retailing

One of the common questions that I get asked, generally and by journalists and students, is ‘what is going on in retailing?’  There are many ways to answer this, and in the various presentations I do, some of the themes … Continue reading

Posted in Academics, Books, Consumer Change, Education, Food Retailing, Internet shopping, Retailers, Retailing | Tagged , , , , , , | Leave a comment

The Conversation: BHS

The University of Stirling is a supporter of The Conversation and I published a piece there today on the travails of BHS. I reblog it here. You will also see and read some other media coverage of mine in other … Continue reading

Posted in administration, BHS, Closure, Competition, Consumer Change, Department Stores, Finance, High Streets, Multichannel, Resilience, Store Closures, Town Centres, Variety Stores | Tagged , , , , , , , | 1 Comment

Retail change and why we fell in love with supermarkets?

My long-term colleague, Anne Findlay has just sent me a newspaper clipping that she recently found in her parent’s house. A quick bit of research (or Googling as we now call it) dated it to February 7th 1962. Anne knew … Continue reading

Posted in Architecture, Buildings, Charity Shops, Consumer Change, Consumer Lifestyle, Cooperative Group, Coopers, Food Retailing, Glasgow, Historic Shops, Planning, Retail Change, Retail History, Retailers, Scotland's Town and High Streets, Spaces, Store Closures, Streetscapes, Supermarket, Urban History | Tagged , , , , , , , , , , | 2 Comments

The Perfect Storm?

Are the storms getting worse now that someone has decided to give them names? Certainly by the time Frank had finished with my garden, I’d pretty much got the swimming pool I always thought that I had not wanted. And … Continue reading

Posted in Black Friday, Christmas, Closure, Consumer Change, Costs, Discounters, Internet, Margins, Retail Economy, Retail Failure, Sales, Stock | Tagged , , , , , , | 3 Comments