Category Archives: Click and Collect

Retail Sales in Great Britain, January 2021

Posted on March 1, 2021 by Leigh Sparks

A couple of weeks ago, the Office for National Statistics produced the monthly retail sales figures for Great Britain for January 2021.  This is the first full month of data since lockdown was reintroduced before and around Christmas. The press … Continue reading →

Posted in Christmas, Click and Collect, Clothing, Consumer Change, Convenience stores, Covid19, Essential Retailing, Food Retailing, Internet shopping, Local Retailers, Localisation, Lockdown, Non-Essential Retailing, Non-food retailing, Office for National Statistics, Online Retailing, Pandemic, Retail Change, Retail Sales, Retailers, Supermarket, Uncategorized | Tagged , , , , , , , , , , , , , , | Leave a comment

Lockdown 1990s style

Posted on July 13, 2020 by Leigh Sparks

I am one of the fortunate ones, living in a large house with a garden.  I’ve always grown fruit and veg and have been making my own bread since 2007.  I also spent nearly 10 weeks locked-in in the house … Continue reading →

Posted in Click and Collect, Connectivity, Consumers, Covid19, Home Delivery, Internet, Internet shopping, Localisation, Lockdown, Online Retailing, Orkney, Social Inequality, Technology, Uncategorized | Tagged , , , , , , , , | 3 Comments

Confidence, Cash and Friction: Shopping in Scotland

Posted on June 29, 2020 by Leigh Sparks

So, shops (well those not cooped up in an indoor shopping centre) in Scotland are now open. The long road back to re-opening the economy has taken another step forward, and one result is a gigantic queue outside a city … Continue reading →

Posted in Cash, Click and Collect, Consumer Change, Consumers, Convenience, Covid19, Employees, Friction, High Streets, Home Delivery, Internet shopping, Lockdown, Online Retailing, Opening Hours, Queuing, Retail Change, Scotland, Scotland's Town and High Streets, Scottish Retailing, Shopping, Shopping Centres, Social Distancing, Town Centres, Uncategorized | Tagged , , , , , , , , , , , , , | Leave a comment

Tracking the Impact of Lockdown on Retailers

Posted on May 26, 2020 by Leigh Sparks

The impact of COVID-19 has hit retailers in different ways. We are now beginning to see the official figures and some retailers have provided updates. As anticipated in a previous post, the April sales figures for Scotland showed a massive … Continue reading →

Posted in B&Q, Click and Collect, Consumers, Contactless, Covid19, Employment practices, Food, Home Delivery, Internet, Internet shopping, Kingfisher, Lockdown, Multichannel, Next, Online Retailing, Poland, Regulation, Retail Change, Retail Sales, Retailers, Sainsbury, Screwfix, Uncategorized | Tagged , , , , , , , , , , , , | 2 Comments

Waaaagaaamaaamaaa – Tesco and Booker spring a surpise (perhaps)

Posted on January 27, 2017 by Leigh Sparks

I read something the other day whereby the author noted that such was the bad news coming out of this government and the USA so far in January, they were getting nostalgic for the calm and reason of 2016. When … Continue reading →

Posted in Association of Convenience Stores, Booker, Click and Collect, Competition, Competition and Markets Authority, Consumer Change, Consumer Lifestyle, Convenience stores, Food and Beverage, Food Retailing, Mergers, Restaurants, Retail Change, Tesco, Wholesaling | Tagged , , , , , , , , , , | 12 Comments

How Are Consumers using Online Grocery?

Posted on March 29, 2016 by Leigh Sparks

I’ve been called many things, but as I have noted in this blog before, one of the most distinctive is that I am a ‘Black Belt’ on the Brick Meets Click website.  I am not sure what I have done … Continue reading →

Posted in BrickMeetsClick, Click and Collect, Consumer Lifestyle, Food Retailing, Online Retailing, USA | Tagged , , , , , | Leave a comment

The Conversation: What is Going on at Tesco?

Posted on April 23, 2015 by Leigh Sparks

The University of Stirling is a supporter of The Conversation, and I published a commentary there yesterday. I reblog it here. My commentary, perhaps unsurprisingly, was on the goings-on at Tesco, which has been something of a running theme on … Continue reading →

Posted in Click and Collect, Competition, Consumer Change, Discounters, Finance, Food Retailing, Internet shopping, Retail Failure, Tesco | Tagged , , , , , , | 2 Comments

Thoughts on Tesco and M&S

Posted on January 8, 2015 by Leigh Sparks

The obvious cheap shot, unresisted by a number on social media so far today, is that whilst Tesco have revealed their Trading Statement for the last 19 weeks, we need to wait a while to see if these figures are … Continue reading →

Posted in Availability, Click and Collect, Consumer Change, Food Retailing, Logistics, Marks and Spencer, Multichannel, Pricing, Store Closures, Supply Chains, Tesco, Turnaround | Tagged , , , , , | 1 Comment

Sting in the Tale of Internet Shopping

Posted on August 21, 2014 by Leigh Sparks

The week before last, STV news featured a (very brief) clip of me discussing the rise of internet shopping. This had been prompted by the news that it was 20 years since the first commercial internet shopping purchase. I am … Continue reading →

Posted in Click and Collect, Consumer Change, Design, Internet, Internet shopping, Multichannel | Tagged , , , | Leave a comment

John Lewis: Stories of a Shopkeeper

Posted on June 13, 2014 by Leigh Sparks

Earlier this week I had a number of meetings in London and for the last of them I was looking for a central café. I am not sure that’s quite how John Lewis on Oxford Street really likes to think … Continue reading →

Posted in Books, Click and Collect, Department Stores, Heritage, Historic Shops, John Lewis Partnership, London, Retail History, Sanders Bros, Waitrose | Tagged , , , , , | Leave a comment